Oracle Order-To-Cash Business Analyst Lead

Let Us Power Your Potential 

Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you. 

Ready to reach your potential? It's time to look at Taylor. 

Your Opportunity: Taylor Corporation is seeking a Lead Oracle Business Analyst to join our Enterprise Transformation Team In this player/coach role, you will drive order-to-cash cycle implementation and support through Oracle Fusion Order Management functions including multi-channel order capture, pricing, configuration, global order promising, order orchestration, fulfillment management and exception handling.   

As a key member of the Enterprise Transformation Team, you will play a central role in our Oracle Cloud (Horizon) implementation. This cross-functional initiative partners with all Business Units to streamline, standardize, and simplify business processes using Oracle Cloud solutions. The Lead Business Analyst will be engaged throughout the full system development lifecycle—including planning, analysis, design, testing, implementation, and ongoing support. This position offers the opportunity to drive best practices and help shape the future organizational structure of Taylor Corporation. Join us as we deliver a robust, cutting-edge ERP solution to support our enterprise-wide transformation.

Your Responsibilities: 

System Maintenance: 

• Manage the configuration of the Oracle application, understanding up and downstream impacts  
• Analyze and troubleshoot the ERP functional issues and manage communications to business units 
• Partner in the Quarterly Release process, partnering with Subject Matter Experts to test functionality and sign off  
• Provision application user access  

Requirement Gathering/Continuous Improvement:  

• Work with Business Subject Matter Experts to analyze current operational procedures, identify areas for improvement and offer possible solutions  
• Facilitates the gathering, analysis, prioritization, and complexity categorization of business requirements
• Document and model 'as is' and 'future state' business processes.  Analyze and optimize requirements to match guiding principles of future state 
• Effectively and efficiently organize and facilitate design workshops  
• Communicate and translate requirements effectively between business areas and IT  
• Reviews technology capabilities and workflows to determine if program and system changes are possible  
• Assist with preparation of time and cost estimates for completing project  
• Assist with ROI analysis based on solution  
• Act as a liaison between business end users and IT development teams. Consultant on analysis, design, configuration, testing and maintenance to ensure optimal operational performance
• Responsible for collaborating with the business to create detailed use cases, process flows, prototyping, test cases and test scenarios to implement quality solutions

Testing:  

• Lead or participate in testing activities, provide input into test plans, write test scripts and test cases  
• Facilitate and direct testing defect tracking and reporting as needed  
• Responsible for managing, creating and executing test cases and scenarios
• Engage in the Oracle Quarterly release testing and facilitation of updates to all BUs  

Support:  

• Support Business SMEs through training and documentation of new changes or enhancements  
• Level 3 support for Help Desk issues resolution
• Support error resolution process for integrations and workflows  

Other: 

• Key stakeholder in Oracle Cloud projects and Taylor-Wide implementations 
• Participate in Organizational Design as it relates to Order to Cash functions and departments in the Taylor organization  
• Lead Order to Cash-related implementation sessions, engage in all phases of the implementations 
• Provides organizational change management for changes, additions, or eliminations to process and/or systems  
• Assist project teams in defining project scope, goals, approach, and deliverables supporting the business objectives 

 You Must Have: 

• Bachelor's degree in Computer Science, Supply Chain Management, or related field  
• 5+ years of Business Analyst experience; especially experience that leverages Oracle (Fusion) Cloud technology within Order-to-Cash
• The ability to be innovative and detail-oriented  
• Willingness to challenge the status quo and be a change agent
• Knowledge in designing and constructing business processes and their links to technology  
• Strong communication and facilitation skills  
• Organization and project management skills 
• Ability to travel 25-35% and possibly more during testing and installs 

We Would Also Prefer: 

• Proficiency in Jira and various testing tools 
• Experience in waterfall and agile project methodology  
• Experience in other areas of Oracle Cloud Fusion beyond Order-to-Cash
• Experience engaging offshore teams creating a round-the-clock working environment 
• Knowledge in CPQ – Oracle Configure Price Quote - would be a plus 

About Taylor Corporation

One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.  

With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. 

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.