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IT Process Manager
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Octeville
IT Process Manager (H/F/D)
YOUR OPPORTUNITY
We're Growing Join Us as a IT Process Manager (SAP Expert) H/F/D
With our Services team expanding and key projects like SAP a becoming a core part of our journey, we're looking for a Process Driver to help shape and optimize our global operations.
If you're passionate about processes, data flows, and delivering real impact across global teams — this role is for you
• Drive and support global process initiatives in collaboration with process teams and end users.
(tool functionality development, process mapping, improvement, and training)
• Work closely with other Process Drivers to align and harmonize processes across all service functions.
• Contribute to the creation of documentation and training materials (process flows, mapping etc.).
• Boost KPIs performance by developing and tracking process KPIs across key functions.
• Lead or actively participate in global tool & system developments supporting the company's strategy.
•5–10 years' experience with SAP
•Proven project management experience and ability to lead cross-functional initiatives.
•Strong background in process and workflow design.
•Hands-on experience with technician planning modules, ideally SAP FSM (Field Service Management) — or similar planning tools
•Conversational English and strong communication skills.
•Team-oriented mindset and ability to work collaboratively in a global environment.
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