Junior Commercial Manager

About Us
We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy.

We're unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Overall Responsibilities

• Identify and develop new business opportunities by establishing, maintaining, and enhancing long-term customer relationships.
• Act as a single point of contact for small to medium sized clients.
• Deliver on overall revenue budget for assigned portfolio.
• Identify customer needs/market opportunities and grow revenue share across the portfolio.
• Prepare written quotations and use your selling skills to convert enquiries to orders.
• Liaise with other SWIFT divisions/departments, commercial team manager and members in order to provide a coordinated service and integrated solution to assigned customers.
• Assist more senior Commercial Managers in the development of plans for medium sized accounts/infrastructure or initiatives, in order to achieve targeted sales objectives in an optimal, cost-beneficial way.
• Assist in representing SWIFT in promoting products and services by participating to regional fairs, forums, meetings.
• Feedback internally market intelligence, customer feedback, product issues and other relevant information.
• Acquire and maintain market, product and services knowledge.

Minimum Qualifications

• University degree or equivalent experience.
• A first experience is an asset but not mandatory
• You have worked ( or willing to) in a corporate or commercial bank, consulting firm or a payments vendor working in the cash management, payments or securities space.
• Commercial acumen: the position will include many customer contacts and will require a good understanding of the issues they face and a methodology of how to position appropriate solutions effectively and in a compelling manner.
• Customer orientation: making customers and their needs a primary focus of ones actions.
• Problem solving: can translate complex needs into appropriate solutions while remaining sensitive to the complexities of the business.
• Flexibility/adaptability: can-do attitude. We will need to react quickly to identified opportunities.
• Polished presentation, interpersonal and networking skills; acknowledges and respects other views.
• Keen to learn and willing to get involved in a wide variety of projects.
• Passionate self-starter with the drive to achieve and surpass objective.
• Languages: proficiency in both spoken and written English and French (mother language preferred) – CV in English mandatory.

Ideal candidates will have:

• Understanding of SWIFT's role within the payments industry.
• Experience in sales, product management or operations.
• Insights and opinions into the use of financial technologies such as APIs, AI, machine learning, Blockchain/DLT, etc.
• Knowledge of correspondent banking, cash management, payments, financial crime compliance, messaging standards, referential data.
• Accountability for delivering results. Makes choices and decisions based on established practices and precedents; delivers results by overcoming a range of obstacles and issues and where timing may be critical.
• Understanding of how different divisions contribute to meeting SWIFT's business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance.
• Team focus: initiates effective co-operation and team working with others; provides support to team members; appreciates style and background differences; demonstrates commitment to SWIFT values.

What We Offer
We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don't meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.