Account Manager
il y a 2 jours
Rocket4Sales accompagne un éditeur de logiciels SaaS, dans le recrutement de son/sa prochain(e)
Account Managers,
qui contribuera directement à la gestion et au développement d'un portefeuille clients existant.
Missions
- Gérer et animer un portefeuille de
150 à 200+ comptes
, représentant environ
1 million d'€ d'ARR lissé à l'année
. - Identifier les comptes à fort potentiel et assurer la
rétention
ainsi que la
croissance du chiffre d'affaires
. - Développer le revenu via des actions d'
upsell
. - Anticiper les risques de
churn
et mettre en place des plans d'actions adaptés. - Segmenter le portefeuille clients afin de prioriser les actions commerciales.
- Assurer le suivi des comptes et du pipeline via le CRM.
- Contribuer à la croissance du
MRR
, avec un objectif moyen d'environ
10k€ d'ARR par compte
.
Profil recherché
- 2 à 4 ans d'expérience
en tant qu'Account Manager dans un environnement
SaaS / Tech
. - Solide expérience en
relation client
et en gestion de portefeuille. - Capacité à mener des actions d'
upsell
et à développer le revenu récurrent. - Maîtrise d'un CRM, idéalement
HubSpot
. - Organisation, proactivité et capacité à gérer un volume important de comptes.
- Capacité à anticiper les risques de churn et à faire croître un portefeuille sur du
MRR
.
Conditions
- Rémunération :
€ fixe
selon expérience. - Avantages : titres-restaurant, mutuelle, participation.
- Organisation hybride :
présentiel le mardi et jeudi
, télétravail le reste de la semaine. - Temps de travail : 4,5 jours par semaine (une demie journée par semaine)
-
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