SAP S/4HANA Organizational Change Management

Role description

Job Title: SAP S/4HANA Organizational Change Management (OCM) Senior Consultant - Bordeaux or Paris -Permanent

Location: France

Company: LTIMindtree

Experience: 10+Years

Job Type: Full-time

Education: Bachelor's or Master's in Organizational Psychology, Business Administration, Change Management, or SAP Certified

About the Role

As an SAP Organizational Change Management (OCM) Senior Consultant, you will lead the change enablement workstream for large-scale SAP S/4HANA transformation programs on behalf of LTIMindtree's clients. You will apply a persona-based approach to drive stakeholder engagement, learning, and adoption across global organizations. This role requires deep expertise in stakeholder analysis, change impact, communication strategy, learning needs analysis, and business readiness assessments. You will work closely with senior stakeholders to build the case for change, understand pain points, and translate them into needs and delighters aligned to personas. You will also leverage digital adoption platforms and AI tools to enrich content and accelerate user enablement.

You will design and implement change strategies that address the implications for roles, responsibilities, processes, systems and data related change. Your work will ensure business continuity, stakeholder alignment, and successful adoption of new ways of working, including smooth transition to operate and maintain with a focus on adoption.

Key Responsibilities

Change Strategy & Planning:

• Develop and execute comprehensive change management strategies aligned to SAP Activate methodology.

• Build the case for change by identifying business drivers, pain points, and transformation goals.

• Apply persona-based approaches to segment user groups and tailor change interventions.

• Conduct stakeholder analysis to identify influence, impact, and engagement strategies.

• Assess and document the implications for the IT operating model, including process changes, roles, responsibilities, and governance.

• Lead change impact assessments and business readiness reviews to ensure organizational preparedness, identifying and recording business value.

• Define and implement communication strategies to support awareness, understanding, and commitment.

Learning and Enablement

• Conduct learning needs analysis to identify skill gaps and training requirements.

• Design and deliver enablement programs using SAP EnableNow, WalkMe, and other digital adoption platforms.

• Leverage AI tools to generate and enrich training content, FAQs, and knowledge articles.

• Collaborate with functional and technical teams to ensure training aligns with future-state processes and system design.

Stakeholder Engagement and Communication

• Engage stakeholders at all levels, from end users to C-level executives, to drive alignment and adoption.

• Facilitate workshops, town halls, and feedback sessions to foster two-way communication.

• Develop targeted communication plans and materials tailored to personas and change impacts.

• Monitor stakeholder sentiment and adjust engagement strategies accordingly.

Deliver Excellence and Execution

• Lead the OCM workstream across SAP S/4HANA implementation lifecycle, including fit-to-standard, testing, cutover, and hypercare.

• Collaborate with project managers, functional leads, and business sponsors to integrate change activities into the overall program plan.

• Track and report change KPIs, adoption metrics, and readiness indicators.

• Ensure alignment with SAP Activate phases and deliverables.

Required Experience and Qualifications

Experience (Industry and Consulting)

• Minimum 10+ years of experience in Organizational Change Management, with at least 5+ years in SAP transformation programs.

• Proven experience in SAP S/4HANA implementations, supporting change enablement across global organizations.

• Good understanding of order to cash, supply chain, finance, and manufacturing processes and their change impacts required.

• Experience deploying digital adoption platforms such as SAP WalkMe and SAP EnableNow.

• Familiarity with AI tools for content creation and enrichment.

• Experience in stakeholder management, communication planning, and training delivery.

Qualifications and Certifications

• Bachelor's or Master's degree in Organizational Psychology, Business Administration, Change Management, or related field.

• Certification in SAP S/4HANA, Prosci ADKAR, or equivalent change management frameworks.

• Familiarity with SAP Activate methodology and project delivery models (Agile, Waterfall).

• Certification in SAP Signavio (from a change impact perspective)

Soft Skills & Competencies

• Superior Communication Skills: Ability to engage confidently with both technical and non-technical audiences.

• Analytical and Problem-Solving Abilities: Ability to identify change risks, structure interventions, and drive adoption.

• Leadership & Collaboration: Experience in leading global change teams and collaborating across functions.

• Advisory Mindset: Passion for guiding clients through change journeys and challenging resistance.

• Adaptability & Resilience: Ability to manage ambiguity, shifting priorities, and complex stakeholder landscapes.

Why Join Us?

• Lead high-impact SAP S/4HANA transformation programs with a focus on people and adoption.

• Collaborate with top-tier talent in a dynamic, innovation-driven environment.

• Shape the future of organizational change through technology, strategy, and empathy

Skills

Mandatory Skills :

Minimum 10 years of experience in Organizational Change Management with at least 5 years in SAP transformation programs.

SAP ERP, SAP S4Hana, Resource Management, Stakeholder Management, Benefits Management, Quality Management, Project Planning, Scope & Change Management, Schedule Management, Project Financial Management, Risk/Crisis Management, Project Governance

About LTIMindtree

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 83,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree — a Larsen & Toubro Group company — solves the most complex business challenges and delivers transformation at scale. For more information, please visit