Control Coordinator

Our mission? Creating the freedom for SMEs to succeed in business and beyond, by delivering Europe's leading finance workspace. We combine business-class tools (seamless invoicing, spend management, and pre-accounting) with unwaveringly attentive 24/7 support, designed to help businesses breeze through all things finance.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 600,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking

Our values:

Customer focus | Prioritize customers in everything you do

Ownership | Own your part, get things done

Teamwork | Make (team)work easy

Mastery | Continuously raise the bar

Integrity | Always do what's right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 55% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

Join us as Control Coordinator - Banking Operations Juridical to strengthen our first line of defense within Banking Operations. As we scale, you will play a critical role in ensuring operational excellence and regulatory compliance. You will oversee key administrative processes regarding client accounts—specifically managing seizures, collective procedures, and account closures—to ensure every action is secure, compliant, and efficient.

Partnering closely with the Head of Banking Operations Juridical, you will safeguard our administrative operations on client accounts (seizures, insolvency procedures, redress procedures, account closures, deregistrations). You will provide the control frameworks and insights needed to maintain our status as a compliant banking intermediary while enabling us to scale smoothly.

As a Control Coordinator - Banking Operations Juridical at Qonto, you will

• Ensure timely execution of monthly controls across all Banking Operations Juridical markets (France, Germany, Italy, Spain, Netherlands, Austria, Belgium, Portugal)

• Drive automation of control processes to increase efficiency and coverage while reducing manual intervention and potential errors

• Design and implement new controls aligned with evolving team activities and regulatory requirements, staying ahead of operational risks

• Act as the primary point of contact for Internal Control (second line of defense), facilitating seamless collaboration and information exchange

• Produce regular reports on control findings, trends, and key risk indicators for management and stakeholders

• Partner with scope leads to track and monitor countermeasures for identified control issues, ensuring timely resolution and continuous improvement

What you can expect

• High-impact scope: You'll oversee controls for the full spectrum of Banking Operations Juridical, touching every process linked to every Qonto market

• Autonomy and ownership: You'll independently manage your control calendar, prioritize investigations, and drive improvements with direct access to leadership

• Innovation mindset: We encourage you to identify automation opportunities and leverage technology to make controls smarter and more efficient

• Collaborative environment: You'll work closely with operational teams, second line of control, and cross-functional stakeholders in a fast-paced fintech environment

• Tools we use: Metabase / Google Sheets for analysis, internal control management systems, back office tool, and automation platforms

About your future manager

You will report to the Head of Banking Operations Juridical, who leads the team responsible for ensuring smooth and secure operations across all Qonto markets. Your manager brings extensive experience in Operations and Banking, having led key Qonto company projects before joining the Banking Operations Juridical team. He is committed to building a robust, scalable control environment while developing team members' expertise.

About You

• Analytical mindset: You excel at working with numbers and identifying patterns. Proficiency in Google Sheets and/or SQL is strongly appreciated to help you conduct thorough investigations and get to the root cause of issues.

• Autonomy: You can independently manage your workload, prioritize effectively, and take ownership of your control perimeter without constant supervision

• Control experience: You have experience in internal control, audit, or compliance within banking, payments, or financial services environments

• Process improvement: You're not just a checker—you're a builder who can identify automation opportunities and design new controls that add real value

• Attention to detail: You have a sharp eye for inconsistencies and the tenacity to follow the thread until issues are fully understood and documented

• Language Skills: You have a strong command of English and are fluent in French, Spanish, or German

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Perks

A tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.

- Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;

- Competitive salary package;

- Meal vouchers;

- Public transportation reimbursement (part or global);

- A great health insurance (depending on the country);

- Employee well-being initiatives: access to Moka Care to take care of your mental health and great offers for sports and wellness activities;

- A progressive disability and parenthood policy (1 in 6 of Qonto employees is a parent) and childcare benefits with selected partners;

- Monthly team events.

Our hiring process:

- Interviews with your Talent Acquisition Manager and future managers

- A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like

Find more information about our interview process on our careers website.

On average, our process lasts 20 working days and offers usually follow within 48 hours

To learn more about us:

Qonto's Blog | Les Échos I L'Usine Digitale | Courrier Cadres

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