French-Speaking Customer Experience Specialist

il y a 2 jours

Paris, Île-de-France Cbtalents Temps plein


Location: Lisbon, Portugal

Are you a native French speaker with a passion for social media and customer service?

Join a dynamic and ambitious support team in Lisbon and help businesses grow by representing one of the worlds most recognisable social media platforms.

Were looking for motivated, adaptable professionals who bring ambition, creativity, and drive to their work. If you're ready for a new challenge in an international environment this is your chance.

What You'll Do

  • Support small and medium-sized businesses (SMBs) via chat, email, and phone.

  • Help clients grow their business by guiding them through digital advertising tools and strategies.

  • Provide pre- and post-sales assistance for self-service products.

  • Identify trends, analyse issues, and provide solutions for multiple SMB clients.

  • Proactively communicate with customers and offer recommendations to improve their advertising performance.

  • Deliver exceptional customer experiences and ensure satisfaction across every interaction.

What Were Looking For

  • Native level in French and strong English skills (B2 minimum).

  • At least 1 year of experience in customer service or a similar role

  • preferred

  • Familiarity with online advertising and social media platforms.

  • Excellent written and verbal communication skills.

  • Strong problem-solving mindset and the ability to adapt to evolving client needs.

  • Comfortable working in a rotational schedule (Monday to Sunday) and in a fast-paced environment.

Whats in It for You

  • Full-time contract (40h/week) with two rotating days off.

  • Initial 12-month contract, renewable for another year, with the possibility of a permanent position after 2 years.

  • Private health insurance from day one (in addition to standard coverage).

  • Competitive salary plus holiday and Christmas allowances (paid monthly).

  • Meal allowance of 7.00 EUR/day (net, paid via meal card).

  • Accommodation benefit for international candidates relocating to Lisbon (shared housing with utilities included).

  • Reimbursement of flight expenses (up to 400  EUR in economy class after 6 months).

  • Training period fully compensated EUR/day).

  • Annual return flight to your home country (within Europe).

  • Access to free healthy meals at the office cafeterias, language courses, and social activities.

Send your CV today 

  • French-Speaking Customer Support

    il y a 4 jours

    Paris, Île-de-France EG Hire Global Temps plein

    Were Hiring: French-Speaking Customer Support in GreeceWe are looking forFrench-speaking professionalsto join international customer support teams, with the option to workonsite or remotely from Greece.What We OfferRelocation support: flight tickets, airport pickup, and 3 weeks of hotel accommodationAssistance in finding long-term housing in...

  • French Speaking Customer Service Experts

    il y a 2 semaines

    Paris, Île-de-France Cross Border Talents Temps plein

    We are seeking Fluent French-speaking Customer Service Experts to join our team in Greece. This is a remote position within Greece and relocation support provided with no visa sponsorship, ideal for candidates who are passionate about customer care, problem-solving, and delivering high-quality service.ResponsibilitiesHandle customer inquiries via phone,...

  • French-Speaking Client Representative

    il y a 12 heures

    Paris, Île-de-France CBT Temps plein

    Job Title: French-Speaking Client RepresentativeLocation: Lisbon, Portugal (Onsite)Company: Cross Border TalentsAbout Us:At Cross Border Talents, we connect top talent with exciting global opportunities. We're currently looking for a French-Speaking Client Representative to join our team in Lisbon. This is an amazing chance to work in one of Europe's most...

  • French Speaking in Greece

    il y a 4 jours

    Paris, Île-de-France Cross Border Talents Temps plein

    We are seeking Fluent French-speaking Customer Service Experts to join our team in Greece. This is a remote position within Greece and relocation support provided with no visa sponsorship, ideal for candidates who are passionate about customer care, problem-solving, and delivering high-quality service.ResponsibilitiesHandle customer inquiries via phone,...

  • French-Speaking Customer Support Advisor

    il y a 2 semaines

    Paris, Île-de-France Velenosi&Meredith Temps plein

    About the Role Join our international customer experience team and help global brands deliver exceptional service Were hiring French-speaking professionals with good English skills who are ready to start a new adventure in Southern Europe Your Responsibilities Provide customer support via phone, email, and chat Handle inquiries, troubleshoot issues, and...

  • French-Speaking Customer Support Advisor

    il y a 15 heures

    Paris, Île-de-France Velenosi&Meredith Temps plein

    About the RoleJoin our international customer experience team and help global brands deliver exceptional serviceWere hiring French-speaking professionals with good English skills who are ready to start a new adventure in Southern Europe Your ResponsibilitiesProvide customer support via phone, email, and chatHandle inquiries, troubleshoot issues, and ensure...

  • French Client Relations Specialist

    il y a 12 heures

    Paris, Île-de-France CBT Temps plein

    Job Title: French Client Relations Specialist (Onsite & Hybrid) Join Our team in LisbonLocation: Lisbon, PortugalJob Type: Full-timeDepartment: Client RelationsAbout Us:We are an innovative and fast-growing company with a strong commitment to delivering outstanding client experiences. We pride ourselves on building lasting relationships with our clients, and...

  • French customer service agents

    il y a 2 semaines

    Paris, Île-de-France Savior Artigos Texteis Lda Temps plein

    Job Title:French Customer Service Representative – Lisbon (Relocation Support Offered)Location:Lisbon, Portugal – Relocation support providedJob Description:We are looking for aFrench-speaking Customer Service Representativeto join our international team in Lisbon. You will provide high-quality support to customers via phone, email, or chat, ensuring a...

  • French customer service agents

    il y a 2 semaines

    Paris, Île-de-France Cross Border Talents Temps plein

    Job Title: French Customer Service Representative – Lisbon (Relocation Support Offered) Location: Lisbon, Portugal – Relocation support provided Job Description: We are looking for a French-speaking Customer Service Representative to join our international team in Lisbon. You will provide high-quality support to customers via phone, email, or chat,...

  • French customer service agents

    il y a 1 semaine

    Paris, Île-de-France Cross Border Talents Temps plein

    Job Title: French Customer Service Representative – Lisbon (Relocation Support Offered) Location: Lisbon, Portugal – Relocation support provided Job Description:We are looking for a French-speaking Customer Service Representative to join our international team in Lisbon. You will provide high-quality support to customers via phone, email, or chat,...