Senior Billing Manager

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.

Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.

In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:

Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

Transform employees into real ambassadors of their company,

Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,

Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. Over the past year, we have been driving an ambitious phase in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now

*Missions*

LumApps is hiring a Senior Billing Manager in Paris. This is a senior, hands-on role for a professional with 15+ years of experience in a SaaS environment. The successful candidate will manage the entire quote-to-invoice process, bridging the gap between Sales, Finance, and Legal. Key responsibilities include structuring complex deals, processing orders in Salesforce and NetSuite, managing invoicing, and playing a crucial role in the monthly financial close by ensuring accurate revenue recognition. The ideal candidate is an expert in SaaS metrics, fluent in both French and English, and has a proven track record of improving commercial operations
processes.

Reporting to the VP of Finance, you will be responsible for managing the complete sales
administration process for licenses and professional services across all LumApps subsidiaries, from quote validation to invoicing. This is a critical and highly visible role acting as the central nervous system for our commercial operations. 

You will be a key business partner to our Sales organization, ensuring that all commercial
transactions are structured to be accurate, profitable, and compliant. This role requires strong collaboration with internal teams (Sales, Sales Operations, CSM, Legal) and interaction with clients' procurement/AP departments. You will play a key role in ensuring the continuity of operations, leading our Deal Desk function, and managing one team member along with working closely with the Deal Support Team from RevOps.

*Skills*

1. Deal Structuring & Commercial Governance

Partner with the Sales team on non-standard deal structures, providing guidance on pricing, commercial terms, and quoting best practices.

Manage and enforce the deal approval process, ensuring all non-standard terms receive the necessary approvals from Finance, Legal, and Executive leadership.

Handle requests from the Sales team regarding contract structuring and customer inquiries, serving as the primary point of contact for complex commercial scenarios.

2. Sales Administration & Order Management

Control and validate contractual data entered in Salesforce to ensure accuracy and completeness.

Collect, control, and process all customer orders for both licenses and services in our NetSuite ERP system.

Track and manage customer invoicing and handle any credit note requests.

Ensure timely license validation and provision upon order execution.

Monitor the invoicing and time spent on professional services activities.

Manage the tracking of contract renewals in collaboration with the Customer Success team.

Monitor and follow up on customer payments until the full transition of this responsibility to the accounting team is complete.

3. Financial Closing & Reporting

Collaborate closely with the FP&A and Accounting teams, especially by supporting the monthly closing processes for all subsidiaries especially by ensuring in accordance with IFRS 15 accurate revenue recognition

Oversee and monitor deferred income and invoices to be issued computations

Control and guarantee timely and accurate invoice issuance at month-end

Prepare and analyze sales-related reports for management (e.g., Churn, late renewals, etc.).

Support with the rest of Finance team the annual financial audit by providing necessary documentation and explanations to our statutory auditors

4. Cross-functional Projects

Lead and collaborate with various teams on projects to enhance Sales Administration processes and revenue reporting

Drive initiatives such as invoicing automation, implementation of a dunning process, and improving the contract renewal database

Continuously identify and implement improvements to the quote-to-invoice process to increase efficiency and scalability

Desired Profile

Experience & Knowledge:

At least 15 years of experience in sales administration, deal desk, or revenue operations

Mandatory previous experience in a B2B SaaS company is required. Experience in a private equity-backed (LBO) environment is highly preferred

Strong and demonstrable understanding of SaaS deal structures, pricing models, and revenue recognition principles (IFRS 15).

Highly knowledgeable and proficient with Salesforce (CRM) and NetSuite (ERP)

Expert proficiency in Excel-based systems and data manipulation is essential

Proficient in CRM/CPQ (Configure, Price, Quote) workflows and tools

Skills & Competencies:

Languages: Excellent communication skills, both written and verbal, in French and English are mandatory

Analytical Skills: Excellent analytical, detail-oriented, and problem-solving skills

Collaboration: A true team spirit with strong interpersonal skills, capable of working effectively across multiple departments

Process Improvement: Proven ability to drive process improvements and collaborate effectively on cross-functional projects

Ownership: A proactive, solutions-oriented approach with a strong sense of responsibility and accountability to meet deadlines in a fast-paced environment

Why You'll Love Working at LumApps

We're proud to offer a work environment where people feel supported, valued, and empowered. Here's a peek at what we offer:

 Hybrid work model – 2 days at the office, 3 days remote

RTT days – ~10 extra days off per year

Meal vouchers (SWILE) + free snacks & coffee 

Yoga classes - Take a mindful break in our Paris office

Supportive parental leave and family moments — yes, even a Christmas party for your kids

 Health insurance (ALAN) – 60% covered + full life & disability cover

Afterworks, team celebrations & seasonal parties

Equipment of your choice

French & English lessons, professional development & access to Leeto CSE

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.