Senior Customer Success Manager
il y a 2 semaines
Bellamy est le 1er coach IA qui aide les Talents dans leur recherche d'emploi. Aujourd'hui, nous accompagnons une belle startup SaaS spécialisée dans l'orchestration de campagnes CRM sur WhatsApp, un canal qui explose. Dans un contexte d'hyper-croissance et d'arrivée de grandes marques, l'équipe CS se renforce et recherche un Senior Customer Success Manager / CRM Manager capable d'accompagner un portefeuille de comptes clés du retail/e-commerce. Le rôle demande un vrai équilibre : pilotage stratégique, conseil CRM, exécution opérationnelle, et relation de confiance avec des équipes marketing seniors. On attend quelqu'un qui a déjà fait au sein d'une agence ou avec un SaaS/éditeur du secteur, pas quelqu'un qui "a envie d'apprendre". Vous accompagnez un portefeuille de PME, ETI et Grands Comptes dans l'exploitation avancée de WhatsApp comme canal CRM. Vos responsabilités : * Gérer et développer un portefeuille de clients (PME/ETI/Comptes clés). * Définir les stratégies CRM multicanales et accompagner leur mise en œuvre. * Élaborer des plans de compte et partager les insights clés. * Piloter la satisfaction, la rétention et l'expansion (upsell/cross-sell). * Suivre les KPIs clés : utilisation plateforme, engagement, ROI, perf campagnes. * Travailler en proximité avec les équipes Produit, Tech et Data.
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Senior Customer Success Manager
il y a 5 jours
Paris, Île-de-France Dataiku Temps pleinDataiku is The Universal AI Platform, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. We are...
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Senior Customer Success Manager
il y a 2 semaines
Paris, Île-de-France CXG Temps pleinWe are growing We are currently looking to hire a Senior Customer Success Manager for our office in Paris, where you will be based.Who we areFounded in 2006, today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world,...
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Senior Customer Success Manager
il y a 1 semaine
Paris, Île-de-France CXG Temps pleinWe are growing We are currently looking to hire a Senior Customer Success Manager for our office in Paris, where you will be based.Who we areFounded in 2006, today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world,...
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Senior Customer Success Manage
il y a 2 semaines
Paris, Île-de-France ComplyAdvantage Temps pleinWe are looking for a French speaking Senior Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crime We are building cutting-edge solutions that help create a safer world and stop money from ending up in the hands of criminals. You will join the customer success team, where...
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Senior Customer Success Manager
il y a 2 semaines
Paris, Île-de-France CybelAngel Temps plein 45 000 € - 50 000 €Our job everyday is to protect the data and critical assets of businesses world-wide by discovering hidden vulnerabilities… before the bad guys doAt CybelAngel, we see beyond perimeters to protect businesses from the most critical cybersecurity threats. Fortune 500 Global to mid-size companies world-wide, trust CybelAngel's global team of approximately 130...
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Customer Success Senior Specialist
il y a 5 jours
Paris, Île-de-France ELCA Temps pleinDescriptionNous recherchons un professionnel qualifié pour rejoindre notre équipe Customer Success en tant que Customer Success Senior Specialist. Votre mission sera de renforcer les relations et la collaboration avec nos clients, d'atteindre un haut niveau de satisfaction client et de promouvoir l'adoption de notre solution en fournissant un support...
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Customer Success Senior Specialist
il y a 7 jours
Paris, Île-de-France ELCA Temps pleinDescriptionWe are looking for a qualified professional to join our Customer Success team as a Customer Success Senior Specialist. Your mission will be to strengthen client relationships and collaboration, achieve a high level of customer satisfaction, and promote the adoption of our solution by providing high-quality, personalized technical and business...
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Customer Success Senior Specialist
il y a 7 jours
Paris, Île-de-France SECUTIX Temps pleinWe are looking for a qualified professional to join our Customer Success team as a Customer Success Senior Specialist. Your mission will be to strengthen client relationships and collaboration, achieve a high level of customer satisfaction, and promote the adoption of our solution by providing high-quality, personalized technical and business support.As a...
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Customer Success Senior Specialist
il y a 1 semaine
Paris, Île-de-France ELCA Switzerland and Europe Temps pleinWe are looking for a qualified professional to join our Customer Success team as a Customer Success Senior Specialist. Your mission will be to strengthen client relationships and collaboration, achieve a high level of customer satisfaction, and promote the adoption of our solution by providing high-quality, personalized technical and business support.As a...
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Manager - Customer Success
il y a 2 semaines
Paris, Île-de-France Freshworks Temps pleinCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...