Professional, Account Services

il y a 2 semaines


Télétravail, France Under Armour Temps plein
Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.

Purpose of Role

En tant que membre de la chaîne d'approvisionnement EMEA, vous serez responsable de l'exécution quotidienne de la gestion du carnet de commandes pour vos comptes. Vous serez en contact avec les clients UA et les parties prenantes internes via plusieurs canaux de communication.

Vous serez évalué sur l'atteinte des indicateurs clés de performance (KPI) et des objectifs de votre fonction et de votre POD, avec un accent sur l'exécution immédiate. Vous interagirez fortement avec les autres piliers de la chaîne d'approvisionnement, notamment la logistique et la distribution. Ce rôle implique également une collaboration étroite avec notre équipe commerciale régionale et les planificateurs.

Des déplacements vers notre hub régional et des visites régulières chez nos clients clés sont à prévoir

Your Impact

Gestion de commandes – 30 à 35 %

  • Suivre et maintenir les commandes, être responsable de tous les KPI liés à votre carnet de commandes.
  • Appliquer les processus et procédures de la fonction et du POD.
  • Travailler quotidiennement en utilisant divers systèmes : SAP, BI, B2B et Excel.
  • Avoir une connaissance complète du cycle de commande.
  • Soutenir activement notre équipe UA Distribution Hub et les équipes transverses.

Analyse et communication – 30 %

  • Générer et analyser des rapports quotidiens / hebdomadaires / mensuels selon les accords de niveau de service.
  • Communiquer de manière proactive, professionnelle, efficace et diplomatique avec les clients, les ventes, la logistique et les autres fonctions transverses.

Résolution de problèmes et traitement de demandes – 20 %

  • Résoudre efficacement les problèmes pour assurer une livraison précise et ponctuelle des produits aux clients.
  • Gérer diverses demandes liées à la chaîne d'approvisionnement dans les délais.
  • S'adapter aux nouvelles mises à jour IT (SAP, B2B, BI), nouveaux processus, applications ou scénarios.

Attentes supplémentaires – 15 à 20 %

  • Expertise fonctionnelle : Super utilisateur pour les mises à jour IT, nouveaux processus et applications.
  • Soutenir la formation SAP au sein de l'équipe, participer au plan d'intégration global (politiques et procédures).
  • Être le premier remplaçant du manager en cas d'absence (gestion des escalades, reporting, réunions d'équipe, visites clients, etc.) et servir de mentor aux collègues moins expérimentés.
  • Mener des projets / améliorations de processus – Identifier les lacunes pour améliorer l'efficacité, le niveau de service et la durabilité de l'activité.
Qualifications

Compétences et aptitudes

  • Esprit d'équipe
  • Haut niveau de compétence en service client
  • Excellentes compétences en présentation
  • Communication efficace et capacité à synthétiser des données complexes
  • Maîtrise de Microsoft Office et des rapports basés sur Business Objects
  • Connaissance des systèmes ERP et CRM (SAP de préférence)

Formation et expérience

  • Maîtrise de Microsoft Office et SAP souhaitée
  • Expérience de 2 ans ou plus en Supply Chain ou service client
Workplace Location
  • Location: France
  • Work Schedule: Fully remote
Relocation
  • No relocation provided

#LI-KC1

#LI-REMOTE

Base Compensation

€37,723.61-€47,154.51 EUR

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Important: Please note that due to the holiday season, there may be delays in our response times. We appreciate your patience and understanding during this festive period.

Benefits & Perks
  • Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community.
  • Under Armour Merchandise Discounts
  • Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being.
  • Health Insurance
  • Meal allowance
  • Work from home allowance
  • Teammate Resource groups e.g. Green Machine, Sustainability, LGBTQIA+, Women in Leading and Living, Balance for mental health and wellbeing etc.
Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via



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