Accounting Implementation Specialist

We are seeking an Accounting Implementation Specialist to serve as the primary bridge between our customers' accounting integration needs and our Product team. This role will be instrumental in ensuring our customer's successful integration of Spendesk with their accounting software, acting as a solutions expert who can translate customer requirements into actionable configurations while scaling implementation processes across the GTM organisation.

Key Responsibilities 

Solution Design & Implementation

• Analyse customer needs and identify appropriate integration solutions

• Configure and set up customer Accounting software integrations, particularly for major Accounting Software in Europe

• Develop product enhancement requests when existing solutions are insufficient

• Design workarounds and adapt customer processes to align with functional capabilities

Technical Support & Escalation

• Act as Level 2 escalation support for Accounting system integrations, between CSM Level 1 and Product Squad Level 3

• Support Customer Success Managers during customer onboarding for Accounting system integrations

• Provide advisory support to Account Executives/Account Managers on complex ERP connection requirements during pre-sales.

Cross-Functional Collaboration

• Serve as the single point of contact between Sales, Customer Success and Product teams for all integration-related matters

• Participate in quality improvement conversations with product squads

• Provide feedback to Product Management/Product Marketing on the quality and effectiveness of help centre materials and enablement content

Process & Knowledge Management

• Create and document clear processes, recipes, and solutions for customer implementations

• Build scalable implementation frameworks that can be leveraged by the broader GTM team

• Maintain comprehensive documentation to enable team self-service and efficiency

What we're looking for

Must Have

• 3-4+ years of relevant experience in roles such as Implementation Specialist, Implementation Engineer or Technical Account Management

• Accounting/Finance ecosystem expertise: Understanding of accounting systems and finance tools

• Process and operational mindset: Strong ability to design, document, and optimise workflows

• Technical aptitude: Ability to understand data mapping, configure software systems, and set up integrations

• Documentation skills: Proven ability to write clear, comprehensive processes and documentation

• Language: Fluent English & French proficiency

Strong plus

• French or German language proficiency

• Hands-on experience with ERP systems or accounting software

• Prior experience with Spendesk or similar spend management platforms

Skills & Competencies

• Problem-solving orientation: Ability to assess customer needs and craft practical solutions

• Technical acumen: Software affinity with configuration and setup capabilities (no coding required)

• Customer focus: Consultative approach to understanding and addressing customer requirements

• Communication: Clear, structured communication across technical and non-technical stakeholders

• Scalability mindset: Focus on creating repeatable processes rather than one-off solutions

• Collaboration: Effective cross-functional partnership with Product, CS, and Sales teams

As we are an international team, please submit your application and CV in English.

About Spendesk
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Gousto, SumUp, and Bloom & Wild. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information:

About our people & culture
We believe that people do their best work when they're given the freedom to thrive and grow. That's why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits

Our culture is built on trust, empowerment, and growth — with benefits to match

• Flexible on-site and remote policy (up to 4 days per month + 3 non-consecutive weeks per year)

• Latest Apple equipment — the tools you need to excel

• Access to — for emotional and mental health wellbeing

• Great office snacks — to fuel your day

• A positive team to work with daily

We also offer location-specific benefits tailored to each market, including health insurance, wellness allowances, commuter support, meal vouchers, and gym memberships — ensuring you're well supported wherever you're based.

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.