Outsourcing Specialist

il y a 7 jours

Paris, Île-de-France Le Meas Executive Search Temps plein

Le Meas Executive Search
are delighted to partner with a Multinational Insurance Company to hire a Outsourcing Controller
(French & English Speaking)
to their Dublin, Ireland operation.

Key Responsibilities:

  • Monitoring and testing of delegated activities to partners such as but not limited to: Sales/ Distribution, Subscriptions Process, Claims and Complaints Handling, while adhering to defined SLA's, Fraud, Freedom of Services (FOS) checks and AML checks.
  • Analyse data from scorecards collected by the first line to monitor the partner's performance on the above-mentioned delegated activities
  • Liaise with Risk function to ensure control results are integrated into our risk assessment and monitoring framework
  • Maintain strong communication with internal stakeholders to ensure continuous alignment with compliance standards and any new requirements
  • Perform onsite and/or remote controls of partner processes, procedures and systems to ensure activities align with contractual obligations, quality and regulatory standards
  • Assess the partner remediation plans followed up by the first line of defence in case of identified weaknesses and define the corresponding effectiveness
  • Monitor and assess additional ad-hoc gaps identified within different business teams
  • Assist in maintaining up-to-date procedures due to operational changes or regulatory requirements
  • Identify system and process gaps and initiate the implementation of corrective measures

Required Qualifications & Experience:

  • Degree in Business Administration, Finance, Law, or a related field
  • Professional experience in audit or on-site control is an advantage
  • 3+ years proven background in Insurance / Financial Services environment.
  • Strong working knowledge of Microsoft Office
  • Knowledge and understanding of mitigating outsourcing risk and regulatory requirements for managing an outsourcing framework
  • Language: Fluent English & French. 3rd language an advantage (Italian, Spanish, Portuguese, German or Polish)
  • Excellent presentation skills to all stakeholders (internal stakeholders including Senior management and external stakeholders)
  • Excellent analytical and problem-solving skills
  • Ability to regularly travel in Europe
  • Ability to maintain high ethical standards and handle sensitive information responsible

If you have the relevant experience and would like to learn more please submit a CV through LinkedIn or to

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