Technical Consultant

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.

We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you'll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

Learn more about our culture and values via our Career page.

Job Description
Are you a strategic problem-solver with a passion for technology? We're looking for a Technical Consultant to join our Professional Services team In this partner-focused role, you'll act as a key advisor, guiding partners through the technical implementation and strategic adoption of our solutions. You'll ensure our partners and clients not only achieve seamless integration and configuration but also realise maximum business value from their investment.

Responsibilities

• Advise and guide partners and clients on best practices for data governance, workflows, upgrades, and migration strategies to simplify processes and maximise product value.
• Provide comprehensive technical and business-focused support to partners, offering upfront planning assistance, detailed architectural guidance, and hands-on demonstrations to ensure their initial projects are successful and build their confidence and capabilities.
• Deliver technical and business-focused training sessions for partners to ensure a solid project foundation and successful adoption.
• Develop and maintain a deep functional and technical understanding of Akeneo's solutions to proactively identify risks and assist clients in designing and developing customisations.
• Collaborate with cross-functional teams and partners to provide strategic recommendations and ensure successful outcomes for customers.
• Create high-quality technical documentation, solution architectures, and integration diagrams that clearly outline implementation strategies and project goals.
• Contribute to our implementation methodology, continuously improving how we work with clients and partners to drive efficiency and success.

What We Look For

• You speak French and English fluently
• You have a successful track record in B2B SaaS implementation.
• You have a strong understanding of APIs, data flows, and integration best practices, as well as some experience with scripting languages (e.g. Python, JavaScript).
• You have excellent communication skills, allowing you to deliver best-in-class training sessions and workshops.
• You have strong analytical skills and a proactive approach to identifying potential risks and solving complex problems for customers and partners.
• You speak English fluently (fluency in another language would be a plus).

You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you

Interview process

• 30-minute screening call with a member of our Talent Acquisition team
• 45-60-minute interview with the hiring manager
• 45-60-minute technical interview
• 60-minute panel interview, including a presentation of a case study

Life at Akeneo
Work Environment

• Work-Life Balance: Flexible working hours, and a hybrid setup allowing 3-4 days working from home and enjoy 34 days of annual leave and RTTs. Option to Work from Anywhere for up to 30 days per year.
• Home Office & Commuter Benefits: Enjoy a €500 budget to enhance your home office. 50% discount on the public transportation pass of your choice or a €45/month Sustainable Transportation Allowance to support eco-friendly commuting.
• Meal vouchers: Get your 50% employer-funded Swile card and benefit from €9,5 worth of meal vouchers per working day.

Inclusivity

• Generous Parental Leave: Benefit from 16 weeks of paid maternity leave, 4 weeks of paid leave for the second parent. A gradual return to work program is also available.
• Daycare: Providing access to a network of high-quality crèches, ensuring your little ones are cared for with a guaranteed number of cribs available.
• Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company.

Growth & Development

• Professional Development: Access a €1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme."
• Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program.

Wellbeing

• Health & Insurance: Receive comprehensive private medical insurance for you and eligible dependents designed to cover between 91% and 94% of your health expenses, with various options to suit your needs.
• Financial Security: Protect your loved ones with life insurance covering up to 5 years of your salary, and safeguard your own financial stability with comprehensive income protection.
• Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice.

For more information about benefits, don't hesitate to contact our Talent Acquisition team.

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management.