Operations manager, VGo Field Operations

Brief Info About Vinted
Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.

The Vinted Group is made up of three business units that support this mission:

Vinted Marketplace
is Europe's leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.

Vinted Go
enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.

Vinted Pay
is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.

Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people. Our backers include Accel, EQT Growth, Insight Partners, Lightspeed Venture Partners, Sprints, and TPG.

Information about the position

In this role, the Operations Manager will manage a team composed of Shift Managers, Team Leaders and Operatives in a sorting center people in total). The Operations Manager is responsible for the operational performance of inbound, robotics sortation and outbound processes. The role involves demonstrating and building our team cultures, processes and operating strategy.

In this position, you'll

• Oversee the day-to-day operations of the organisation, ensure that they are carried out efficiently and safely, and make adjustments as needed
• Analyse the performance of the warehouse, identify areas for improvement and implement changes to increase efficiency and effectiveness.
• Develop strategies to achieve the current goals and objectives, taking into account the available resources and constraints.
• Work on continuous improvement by contributing to workshops and projects, providing inputs to tech and project teams, and coordinating changes.
• Take part in recruitment and coaching activities: hire, manage, develop, and remove barriers for the team.
• Own responsibility for the building during your working hours, including relations with service providers (maintenance, waste management, cleanliness, etc.)

About You

• Master's degree from a Business School or other institution in Logistics, Supply Chain, Engineering or any other relevant domain
• An experience in a similar function (3-5 years) in a logistics warehouse, managing team of +30 people is needed
• Strong understanding of HR and safety policies specific to logistics warehouses
• In-depth knowledge of productivity standards and key performance indicators (KPIs) used in logistics warehouses
• Excellent skills in English as well as in French
• Ability to lead by example and demonstrate great leadership skills
• People-oriented approach to give regular and constructive feedback
• Ability to make well-informed decisions
• Well-versed at data analysis and problem-solving

Work perks

• The opportunity to benefit from our share options programme
• 25 working days of holiday
• Mental and emotional health support through the Mindletic app
• Lunch vouchers
• Private health insurance
• Frequent team-building events
• A personal monthly budget for shopping on Vinted

The salary range for this position is
€ 52,000
-
€ 58,000
gross / year.

Working at Vinted

Individual Learning Budget
We invest in your professional growth As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.

Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.