csm

 We're Hiring: Customer Success Manager (CSM) at Pricemoov
About Pricemoov

At Pricemoov, we're pushing the boundaries of what modern pricing teams can achieve. Our mission is to make dynamic pricing intuitive, scalable, and accessible for companies navigating complex, fast-moving markets.

We partner with global retailers, distributors, manufacturers, and marketplaces, giving them the tools to price smarter, react faster, and operate with confidence. As we continue to grow, we're looking for people who are energized by customer impact, excited about innovation, and ready to help shape the future of pricing technology.

If you want to join a team that's redefining how businesses set and optimize prices, this is your place.

 Role: Customer Success Manager (CSM)

We're looking for a passionate, driven CSM to join our growing Customer Success team. In this role, you'll become a trusted partner to some of our largest enterprise customers, ensuring they get maximum value from Pricemoov while helping us advance the future of dynamic pricing.

What You'll Do

• Own and grow strategic relationships with our enterprise customers, acting as their trusted advisor throughout their journey with Pricemoov.
• Lead strategic QBRs that highlight value, impact, and opportunities for pricing optimization.
• Run pricing consultation sessions—helping teams understand dynamic pricing principles, adopt best practices, and operationalize key workflows.
• Serve as the first line of support when technical issues arise, coordinating resolutions with our Support and Engineering teams.
• Collaborate closely with Product to provide customer feedback, influence roadmap discussions, and advocate for features that will drive real business impact.
• Work cross-functionally with Implementation, Sales, and Engineering to deliver a seamless customer journey.
• Help design and improve internal processes as we scale our CS motion.
• Become a subject-matter expert on Pricemoov's platform—and on the pricing challenges facing modern businesses.

 What We're Looking For (Requirements)

• 2–4 years of experience
   in Customer Success, Account Management, Consulting, or a related customer-facing role.
• Fluent in French and English
   (spoken & written).
• Must be able to work on CET Hours (9am - 5pm) CET.
• A genuine interest in dynamic pricing, revenue optimization, or operational transformation.
• Thrives in a 
  startup environment
  —comfortable with ambiguity, proactive, and excited to help build.
• Motivated by clear end goals for the company and eager to contribute to our long-term success.
• Strong communication skills with the ability to lead strategic conversations and simplify complex ideas.
• Prior 
  SaaS experience is preferred
   but not mandatory.
• Ideally having proficiency with Excel.
• Bonus points for:
• Experience with data-driven products or pricing/commerce technologies
• Comfort working with enterprise or multi-stakeholder accounts
• A strong quantitative mindset
  —you'll regularly work with pricing formulas, logic structures, and performance metrics, so being comfortable with numbers and analytical thinking is a plus

 Perks & Benefits

• Hybrid & flexible work
  , with the ability to work remotely most of the time.
• Generous PTO
   and a healthy work-life balance culture.
• All French bank holidays
   (even if you're remote within France).
• MacBook + modern tools
   so you can do your best work.
• Healthcare coverage
  .
• Collaborative, supportive team culture with lots of room for ownership and impact.
• Join a growing company at a pivotal moment—your work directly shapes how we support customers at scale.

If you're excited about helping companies rethink how they price—and you want to be part of a startup that's redefining the industry—we'd love to hear from you.

Apply or reach out directly. Let's build the future of dynamic pricing together.