project manager

il y a 1 jour

Paris, Île-de-France STATION F Temps plein

Job Description
At
Sillage
, we're reinventing sales prospecting by replacing spam with meaningful, signal-driven connections. Our platform delivers ultra-qualified leads to help sales teams reach the right prospects at the right time. We recently launched and are growing fast.

We're looking for a
Project Manager / Customer Success Manager
to guide our customers from onboarding to long-term success. You'll work closely with sales and marketing leaders at some of the most ambitious scale-ups and enterprises, helping them get the most out of Sillage.

Your Mission Will Be To

  • Onboard new customers and train their sales teams on how to leverage Sillage effectively.
  • Run lead generation workshops such as cold calling challenges, helping customers put buying signals into practice.
  • Act as a trusted partner: understand customers' sales processes, identify opportunities, and ensure they generate pipeline with Sillage.
  • Create and maintain documentation, playbooks, and best practices (text, video, and live formats).
  • Collect feedback from customers and work closely with the founders and product team to improve our platform.
  • Contribute to building a community of top-performing sales reps by sharing insights and success stories.

This is a customer-facing role with strong operational impact: you'll be the reason our customers succeed.

Preferred Experience
We're looking for someone with a sales mindset who can speak the same language as our customers. You'll thrive if you have:

  • Experience in sales, sales operations, or marketing (mandatory to be credible with our customers).
  • Strong communication and presentation skills — you're comfortable leading workshops and training sessions.
  • A passion for helping others succeed, with a proactive and problem-solving mindset.
  • Ability to create clear and engaging content (text, slides, or short videos).
  • Organizational skills to manage multiple customer projects in parallel.
  • Bonus: experience in customer success or project management in a SaaS startup.

Recruitment Process

We Keep Our Process Lean And Human

  • Intro call (15 min) – Meet the CEO to align on your motivations and the role.
  • Customer success conversation (45 min) – With the CTO/CEO, we'll discuss your sales/marketing knowledge and how you'd support customers.
  • Practical case – A short exercise (e.g., outline a cold calling workshop or draft onboarding content) to see your approach in action.
  • Final chat – Meet the broader team, exchange about culture and growth opportunities, and decide if we're a match.

Additional Information

  • Contract Type: Full-Time
  • Location: Paris
  • Occasional remote authorized

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