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Support representative

il y a 1 heure


Nice, Provence-Alpes-Côte d'Azur, France Chez Tonton Temps plein

Customer Support Representative – Français – Télétravail (Grèce)

Secteur : Service client / Support client

Type de poste : Temps plein

Lieu : Grèce (100 % télétravail) depuis la Grèce

Date limite de candidature : 11/04/2027

Dernière mise à jour : 27/08/2025

Description du poste

Dans le cadre de ce poste, vous travaillerez à distance depuis la Grèce et assurerez le support client pour une entreprise internationale auprès d'une clientèle francophone.

Missions

  • Gérer les demandes clients en français par téléphone, e-mail et chat
  • Fournir des informations précises et des solutions adaptées
  • Mettre à jour et suivre les dossiers clients dans l'outil CRM
  • Collaborer à distance avec les équipes internes
  • Respecter les objectifs de qualité de service et de satisfaction client

Profil recherché

  • Maîtrise du français (niveau natif ou C1/C2)
  • Anglais conversationnel requis (niveau B1 minimum)
  • Bonnes compétences en communication et en résolution de problèmes
  • Capacité d'organisation, autonomie et adaptabilité
  • Une expérience préalable en service client est appréciée

Conditions et avantages

  • Poste en télétravail à temps plein depuis la Grèce
  • Rémunération compétitive avec bonus liés à la performance
  • Équipement de travail fourni si nécessaire
  • Formation rémunérée
  • Accompagnement et coaching continus
  • Assurance santé privée
  • Salaire : 1040 €

Processus de recrutement

  • Entretien de présélection
  • Entretien en ligne
  • Offre et intégration à distance

Type d'emploi : Temps plein

Rémunération : 1 040,00€ par mois

Avantages :

  • Aide au déménagement
  • Aide au logement
  • Travail à domicile occasionnel

Lieu du poste : En présentiel