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JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role PurposeThe Senior Facilities Manager (SFM) is responsible for strategic oversight and leadership of all facilities services across multiple client sites. Reporting directly to the Regional FM Director, this role requires exceptional client relationship management and operational leadership to ensure delivery excellence across the portfolio. The SFM will establish and maintain high-level client relationships, develop strategic facilities initiatives, and oversee the implementation of property-specific operating strategies that meet or exceed contractual KPIs and SLAs.The SFM serves as the senior point of contact for client leadership, responsible for portfolio-wide performance, budget management, and team leadership. This position requires developing and implementing best practices, driving continuous improvement initiatives, and representing JLL as a trusted advisor in the client's business and real estate decision-making processes. The SFM will also mentor and develop the facilities management team to ensure consistent service delivery excellence.What this job involvesStrategic Leadership & Client Relationship ManagementBuild and maintain executive relationships with Client Site Leadership teams (Country Manager, HR, Finance, Legal, IT etc.)Develop and lead strategic facilities initiatives aligned with client's business objectivesDesign and present comprehensive Quarterly/Annual Business Reviews (QBR/ABR) to senior client stakeholdersLead high-level negotiations with landlords and vendors to ensure optimal service delivery and cost managementServe as a trusted advisor to clients on facilities best practices, innovations, and industry trendsPortfolio Management & Operational ExcellenceDevelop and implement strategic sourcing strategies in collaboration with JLL procurement teamsLead complex project initiatives including major renovations, relocations, and system upgradesDesign and implement strategic space planning solutions to optimize client workplace environmentsDirect the development and maintenance of business continuity and emergency response plansFinancial & Contract LeadershipDevelop strategic cost-saving initiatives and sustainability programsLead contract negotiations and relationship management with key strategic vendorsEstablish governance frameworks to ensure contractual compliance and risk managementCreate advanced financial modeling and forecasting for capital planning and operational budgetingTeam Leadership & DevelopmentBuild, lead, and mentor a high-performing team of facilities professionalsEstablish performance objectives and career development paths for team membersFoster a culture of innovation, continuous improvement, and client-focused service deliveryDevelop succession plans and identify high-potential talent within the teamLead change management initiatives to support evolving client requirementsEvery day is different, and in all these activities, we'd encourage you to show your strategic thinking and innovation.Sounds like you? To apply you need to have:6+ years of progressive experience in facilities management leadership roles within large commercial organizationsProven track record of managing complex client relationships at executive levelsFluency in French and EnglishStrong financial acumen with experience managing large operational and capital budgetsAdvanced knowledge of building systems, workplace strategies, and facilities best practicesExperience implementing technology solutions to enhance facilities management operationsStrategic thinking capabilities with the ability to translate business objectives into operational strategiesExceptional leadership skills with proven ability to develop high-performing teamsGood communication and presentation skills for engaging with executive-level stakeholdersAdvanced problem-solving abilities with expertise in developing innovative solutions to complex challengesDemonstrated experience in leading major facilities projects and change management initiativesWhat you can expect from usYou'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.Location: On-site –Paris, FRAIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the tableAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
