Quality Expert
il y a 4 jours
Main missions
Ensure that all defined processes are implemented with the operational team on a daily basis
Assist in the setup and monitoring of the quality related KPIs
Job Description
Process mapping and establishing an audit grid for each operational process
Implement and create audits and their follow-up with cross-functional teams (operations, sales, projects, quality, customer service, linehaul, etc.)
Attend weekly quality reviews with cross-functional teams
Challenge processes to improve KPIs with elaborating new functions in system / in operationnal flow
Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan
Data crunsh on quality topics related to KPI / process improvement.
Job Requirement
- 3 years work experience in Logistics industry
- Bachelor degree in logistics / supply chain / lean management
Hard skills required for this job
KPI creation and monitoring
- New/ improve processus / lean
- Deep dive analysis
- Pack office (Excel)
- Basics in product design (as a plus)
SQL (as a plus)
Language
French
- English
Chinese (as a plus)
Soft skills
Rigorous
- Cross team work ability (technical / product / operations / ...)
- Communication clarity
- Critical thinking
- Result oriented
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