Quality Expert

il y a 4 jours


Paris, Île-de-France Cainiao Group Temps plein

Main missions

  • Ensure that all defined processes are implemented with the operational team on a daily basis

  • Assist in the setup and monitoring of the quality related KPIs

Job Description

  • Process mapping and establishing an audit grid for each operational process

  • Implement and create audits and their follow-up with cross-functional teams (operations, sales, projects, quality, customer service, linehaul, etc.)

  • Attend weekly quality reviews with cross-functional teams

  • Challenge processes to improve KPIs with elaborating new functions in system / in operationnal flow

  • Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan

  • Data crunsh on quality topics related to KPI / process improvement.

Job Requirement

  1. 3 years work experience in Logistics industry
  2. Bachelor degree in logistics / supply chain / lean management
  3. Hard skills required for this job

  4. KPI creation and monitoring

  5. New/ improve processus / lean
  6. Deep dive analysis
  7. Pack office (Excel)
  8. Basics in product design (as a plus)
  9. SQL (as a plus)

  10. Language

  11. French

  12. English
  13. Chinese (as a plus)

  14. Soft skills

  15. Rigorous

  16. Cross team work ability (technical / product / operations / ...)
  17. Communication clarity
  18. Critical thinking
  19. Result oriented


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