Front Office

We are looking for a
multitasking powerhouse

to join our Front Office team at Global TMCR — someone calm under pressure, highly proactive, and naturally hospitable.

This is a
year-round, full-time role

with an open-ended contract, ideal for a dynamic individual who thrives in a luxury hospitality setting.

Your Responsibilities Will Include:

Guest Experience & Front Desk Operations

• Deliver warm, personal welcomes to all guests
• Handle check-ins, check-outs, luggage, and ID pre-authorizations professionally
• Escort guests to rooms, introduce hotel features, and explain key policies
• Conduct room inspections pre- and post-stay with quality checklists
• Communicate seamlessly with chefs and service staff to coordinate menus, preferences, and special requests

Concierge Excellence

• Organize massages, transfers, local experiences, and restaurant reservations
• Keep the concierge directory updated (contacts, prices, margins)
• Ensure alignment of services across booking platforms
• Assist with occasional errands for our Geneva Family Office
• Support with daily deliveries and client requests with sharp execution

Operational Coordination

• Use Google Suite, Lean PMS, and Pulse to track reservations, communications, and internal updates
• Monitor essential inboxes (front office, reservations, accounting)
• Report issues efficiently and follow up on incidents and service recovery
• Document all procedures to ensure consistent service quality

Support to Property Management

• Supervise daily access to the property, respond to deliveries, and coordinate entry
• Manage staff, helping with hours, staff apartment checks, new staff welcome, and more.
• Liaise with housekeeping for minibar checks, room readiness, and maintenance notes
• Oversee logistics for supplies, inventories, and facility checks when needed

Who You Are

• Naturally
  calm, collected, and proactive
• A true
  multitasker

with excellent attention to detail
- Hospitable and emotionally intelligent when handling guests and team needs
- Comfortable with tech tools (Drive, Calendar, PMS systems)
- Hands-on, humble, and flexible

: ready to assist wherever needed

Location: Megeve & Global TMCR

Full-time, Undetermined Contract

Room (single room) is provided.

The required commitment is full-time, 6 days a week.

Salary offered for the role is between €1,800 and €2,000 net and will be commensurate with the candidate's experience and skills.