Technical Staff
il y a 15 heures
Company Description
Sinal Indelével Unipessoal Lda is a global Outsourced IT Company providing expertise across a broad range of technologies. We specialize in 24/7 IT support, offering services such as break-fix, rollout, end-user computing, and data center installation and maintenance. Our team consists of highly qualified, multi-lingual professionals ranging from level 1 to level 3 engineers. We pride ourselves on delivering exceptional customer service and having the capability to address almost any IT challenge.
Role Description
We are seeking a skilled Onsite Technical Support Engineer (Freelance) to provide hands-on IT support at client locations. The role involves diagnosing, troubleshooting, installing, and maintaining hardware, software, and network systems to ensure smooth day-to-day operations.
Key Responsibilities
Provide onsite technical support for desktops, laptops, printers, scanners, and other IT equipment
Install, configure, and maintain operating systems, software, and applications
Diagnose and resolve hardware, software, and network-related issues
Perform system upgrades, patches, and basic security checks
Handle cabling, network connectivity, and peripheral device setup
Coordinate with remote support teams or vendors when required
Document work performed, incident reports, and service updates
Ensure timely resolution of issues while maintaining service quality
Qualifications
- Proven experience in onsite or field technical support
- Strong knowledge of Windows/macOS operating systems
- Basic understanding of networking (LAN/WAN, routers, switches, Wi-Fi)
- Familiarity with IT hardware troubleshooting
- Good communication skills and client-facing professionalism
- Ability to work independently and manage time effectively
Own tools and transportation (preferred)
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