Duty Supervisor

il y a 2 semaines

Paris, Île-de-France Etihad Temps plein

Synopsis

Let your career take off with the World's Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services.

In this role, you will plan, direct, and supervise the airport operation, overseeing team and service provider performance. Ensure financial, customer service, quality, safety, and security objectives are delivered in accordance with all applicable safety, security, regulatory and company requirements and standards. Supervise all elements of operations while on duty.

Accountabilities

  • Oversee all passenger and aircraft handling operations on a shift basis, ensuring adherence to all arrival/departure checklists, brand requirements, company policy/procedures and regulatory requirements
  • Responsible for the effective management of safety and security outcomes on a shift basis through hazard identification, safety and compliance monitoring and reporting
  • Ensure all flight editing and special guest requirements are met, including but not limited to assessment, planning and coordination of VIP/MAAS, PRM and special category guests
  • Effectively liaise with Guest Control, Network Control and SOC to manage operational disruption recovery and reduce impact to guest service and operational integrity
  • Deliver, maintain, and rehearse station emergency response plan, disruption planning, diversion/delay handling and business continuity plans
  • Responsible for on time performance on a shift basis including coordination, mitigation, accurate reporting, and follow-up of delays
  • Airport ancillary sales promotion, coordination, process compliance monitoring and adherence to associated targets
  • Responsible for promotion, delivery, monitoring and reporting on customer service-related standards, including performance against associated KPIs
  • Ensuring adherence to local authority requirements, including but not limited to arrival/departure documentation and reporting
  • Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks on a shift basis at station level, through effective evaluation and decision-making based on conditions, hazards, and threats
  • Identification and reporting of safety and security-related occurrences and hazards in accordance with company procedures and local regulation

Education & Experience

  • Degree level education desirable (A-level or baccalaureate equivalent) or relevant industry experience, with a demonstrable knowledge of frontline service delivery and communication skills
  • Previous exposure to highly pressured and multicultural environment in a supervisory role within a shift environment required
  • Minimum 5-7 years' experience within service, hospitality, airline, or retail industry, with a relevant knowledge of aviation, travel industry and/or airport policies
  • Role requires mature personality with outstanding communication skills, supervisory skills, and passion to deliver service
  • Role must balance guest-centric focus and corporate interest while maintaining highest safety and security standards and coordinating teams and service providers on shift

About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly

To learn more, visit

Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

  • Duty Supervisor

    il y a 2 semaines

    Paris, Île-de-France Etihad Temps plein

    Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services. Ensure financial, customer service, quality, safety, and security objectives are delivered in accordance with all applicable safety, security, regulatory and company requirements and standards....

  • Roster of Legal Trainers

    il y a 5 jours

    Paris, Île-de-France UNHCR, the UN Refugee Agency Temps plein

    Deadline for ApplicationsDecember 31, 2025Hardship Level (not applicable for home-based)H (no hardship Family Type (not applicable for home-based)Family Staff Member / Affiliate Type CONTR Local Senior Level Support Target Start Date Terms of Reference1. Requesting Office (hiring entity): UNHCR Office in Paris (CO PARIS)2. a.Title of project: Training of...

  • F&B Crew

    il y a 2 semaines

    Paris, Île-de-France Generator Temps plein

    We need an exceptional and passionate food and beverage professional to join our F&B team. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe's fastest moving, ground-breaking,...

  • F&B Crew

    il y a 2 semaines

    Paris, Île-de-France Generator Hostels Temps plein

    We need an exceptional and passionate food and beverage professional to join our F&B team. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe's fastest moving, ground-breaking,...

  • Mobile Equipment Technician

    il y a 2 jours

    Paris, Île-de-France hhcorp Temps plein

    Division:HEALTH AND HOSPITAL CORPORATION  Sub-Division: MCPHD  FLS Status: [[JOB_REQUISITION_CUSTOM27]]Req ID: Marion County Public Health Department is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Marion County...

  • Authorised Person

    il y a 2 jours

    Paris, Île-de-France Mercury Temps plein

    Authorised Person, Paris, FranceApply NowMercury is the European leader in construction solutions.We build and manage complex engineering & construction projects for the world's leading corporations. Our solutions help deliver technologies and life changing advancements that connect people, communities, and businesses, giving them the power to achieve...

  • Senior Project Officer

    il y a 5 jours

    Paris, Île-de-France unesco Temps plein

    OVERVIEWPost Number : CI/PA 030Grade : P-4Parent Sector : Communication and Information Sector (CI)Duty Station: ParisJob Family: Communication and InformationType of contract : Project AppointmentDuration of contract : 1 yearRecruitment open to : Internal and external candidatesApplication Deadline (Midnight Paris Time) : 05-JAN-2026UNESCO Core Values:...

  • Senior Project Officer

    il y a 7 jours

    Paris, Île-de-France UNESCO Temps plein

    OVERVIEW Post Number : CI/PA 030Grade : P-4Parent Sector : Communication and Information Sector (CI)Duty Station: ParisJob Family: Communication and InformationType of contract : Project AppointmentDuration of contract : 1 yearRecruitment open to : Internal and external candidatesApplication Deadline (Midnight Paris Time) : 05-JAN-2026UNESCO...

  • Duty Manager

    il y a 2 jours

    Paris 17e, France Zoku Temps plein

    Are you a Jack or Jane of all trades who loves to connect with people and gets a kick out of solving tricky operational puzzles? Then keep reading! Facilitating global living and working, Zoku is a new category in the hotel industry: a home-office hybrid - also suitable for long stays - with the services of a hotel and the social buzz of a thriving...

  • Motor Pool Supervisor

    il y a 7 jours

    Paris, France U.S. Embassy & Consulates in France Temps plein

    **Duties**: The incumbent serves as supervisor of the motor pool and as administrative assistant for the Office of Regional Affairs (ORA) at the U.S. Embassy Paris. Incumbent oversees the administrative aspects of fleet management, maintenance of mileage and records. He/she is charge of the procurement and the logistics within the city and surrounding areas...

  • Front of House Night Supervisor

    il y a 13 heures

    Paris, France Generator Hostels Temps plein

    FRONT OF HOUSE NIGHT SUPERVISOR We are looking for an experienced Night Supervisor who will be responsible for the hostel's night audit processes, while providing exceptional levels of service to all customers during check-in, check-out and throughout their stay. If you are motivated, organised, a people person through and through and have a genuine desire...

  • Coordinateur Administratif Et Financier

    il y a 1 semaine

    Paris, France CBRE Temps plein

    **Coordinateur Administratif et Financier H/F** **Job ID** - 197242 **Posted** - 16-Dec-2024 **Service line** - GWS Segment **Role type** - Full-time **Areas of Interest** Facilities Management **Location(s)** Paris - Ile-de-France - France **JOB SUMMARY** **ESSENTIAL DUTIES AND RESPONSIBILITIES** Responds to requests for assistance with a variety...

  • Finance Assistant

    il y a 13 heures

    Paris, France UNESCO Temps plein

    OVERVIEW **Post Number**: FIN 980 **Grade**: G-5 **Parent Sector**: Bureau of Financial Management **Duty Station**: Paris, France **Classification of duty station**: Europe & North America **Standard Duration of Assignement**: 2 years, renewable **Job Family**: Finances **Type of contract**: Fixed-Term **Duration of contract**: 2 years,...

  • Administrative and Program Support Rover

    il y a 7 jours

    Paris, France U.S. Embassy & Consulates in France Temps plein

    **Duties**: Basic Function of Position: The Administrative and Program Support Rover position provides administrative, data analysis/report, program/project coordination, or management support to post. In addition to administrative and program support, this position provides cleared escort responsibilities. This position addresses short-term assignments as...

  • Shipment Assistant

    il y a 7 jours

    Paris, France U.S. Embassy & Consulates in France Temps plein

    **Duties**: The Shipment Assistant is responsible for coordinating and facilitating importation and exportation of household and personal effects (HHE), privately owned vehicles (POV), unaccompanied baggage (UAB), and U.S. Government equipment and supplies for the Department of State and other agencies. The position is in the General Services Office (GSO)...

  • Assembly Technician

    il y a 5 jours

    Paris, France Core Lab Temps plein

    **Assembly Technician** **SUMMARY** To aid in the manufacture, service, and repair Core Lab Instruments' products in accordance with quality protocols as specified by the Engineering Department and in compliance with Production Schedules and Operational Procedures and Drawings. **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties...

  • Mtnce Coord

    il y a 7 jours

    Paris, France CBRE Temps plein

    **Mtnce Coord** **Job ID** - 192297**Posted** - 07-Nov-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Engineering/Maintenance **Location(s)** Paris - Ile-de-France - France **RESPONSIBILITIES** Performs non-technical general building maintenance, light custodial and minor repair duties. Works under close...

  • Legal Officer

    il y a 7 jours

    Paris, France UNESCO Temps plein

    LEGAL OFFICER **Post Number**: LA 020 **Grade**: P-3 **Parent Sector**: Office of International Standards and Legal Affairs (LA) **Duty Station**: Paris **Job Family**: Law **Type of contract**: Fixed Term **Duration of contract**: 2 years, renewable **Application Deadline (Midnight Paris Time)**: 11-MAR-2025 **UNESCO Core Values**: Commitment to the...