Lead QA

Trustpair stops vendor fraud before it happens. We're the automated vendor validation platform protecting 400+ enterprise companies worldwide. Since 2017, finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks.

As vendor fraud grows more sophisticated, we stay ahead by combining deep expertise in financial crime with cutting-edge technology. AI isn't a buzzword here, it's embedded in everything we do. From your first week, you'll use AI tools to accelerate your impact, with dedicated training and peer support to help you master them. Our teams have embedded AI into daily work, from automating routine tasks to unlocking strategic insights. The result? Work that used to take hours now takes minutes, and you'll spend more time on what matters.

With offices in New York, Paris, London, and Milan, we're a diverse team united by a bias for action. We ship fast, learn from experiments, and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security, Trustpair is built for you.

Learn more about how we use AI in our everyday work.

About the role

Trustpair is seeking a proactive and experienced Lead QA to champion the quality and security of our B2B SaaS platform. In a role pivotal to maintaining the financial integrity of our clients, you will orchestrate the processes and select the tooling necessary to elevate the overall quality of our solutions. You will be instrumental in driving a "shift-left" approach to quality, embedding security and reliability into the very foundation of our development lifecycle. As a key player in our growing Platform team, you will also lead significant cross-functional quality initiatives, such as migration plans, and coordinate our support efforts to ensure a seamless customer experience.

This position is open to either hybrid or full remote for candidates based in France.

What you'll do:

• Develop and Implement a Comprehensive Test Automation Strategy: Design and execute a strategic plan for the automation of testing across the Trustpair platform, ensuring robust coverage and efficiency
• Oversee Critical Deployments: Take a hands-on role in the validation and sign-off of critical deployments to our production environment, ensuring stability and security
• Establish and Monitor Key Quality Metrics: Implement and track KPIs for quality, such as Deployment Frequency, Change Failure Rate, and Mean Time to Recovery (MTTR), to drive continuous improvement
• Strengthen Production Support: Act as a key liaison for our technical support teams in the qualification and analysis of production issues, including bugs and incidents. You will be responsible for drafting detailed post-mortems to prevent future occurrences
• Drive Bug Prioritization: Collaborate with engineering teams, engineering managers, and client-facing support teams to co-create and implement a streamlined bug prioritization process
• Champion Quality and Secure Deployment Practices: Educate and train our product and development teams on best practices for quality assurance and secure deployment methodologies, fostering a culture of shared responsibility
• Contribute to Security Audits: Play an active role in our security audits, including ISO 27001 and SOC II Type 2, by providing evidence of our robust quality and security processes

What's in it for you

• At Trustpair, we see AI as a tool to save time, sharpen focus, and boost impact - whether you're already hands-on with AI or eager to learn, you'll join a team that values and encourages AI-driven ways of working
• High-Impact in a High-Growth Environment: Join a company with 50%+ business growth where tech is one of the core accelerators. You'll be building solutions for a platform with rapidly increasing usage, directly influencing our success.
• Shape Our Future (Scaleup Phase): We want your voice in making the critical architectural, product, and organizational decisions that will define our future.
• Collaborative & International Team: Thrive in a diverse, cross-functional, and international environment. We leverage collective intelligence and a supportive, senior team to solve cutting-edge challenges.

Why join Trustpair? A list of our perks here

Must-Haves:

• Proven experience in a QA leadership role, preferably within a B2B SaaS company
• Demonstrated success in implementing and managing test automation strategies
• Prior experience with our technical stack (Datadog, Grafana, Looker/Metabase, Playwright/Allure & Python) is a plus
• Familiarity with "shift-left" testing principles and a passion for driving quality earlier in the development process
• Experience with quality metrics and a data-driven approach to improvement
• Excellent communication and collaboration skills, with the ability to train and mentor team members
• A strong understanding of software security principles and experience in integrating security into the software development lifecycle (Secure SDLC)
• Experience with security audits and compliance standards (e.g., ISO 27001, SOC II) is a significant plus

Recruitment Process

• First call with Aicha, Talent Acquisition Manager (30 mins)
• Experience interview with Benoit, CTO (1h)
• Case study with Benoit (1h)
• Coffee fit with two members of our team (30 mins)
• Cofounder interview with Simon, Cofounder & Chief AI Officer (30 mins)

Equal Opportunity Statement

Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.

Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.