Call Center Representative

il y a 2 semaines

Valbonne, Provence-Alpes-Côte d'Azur, France double sens Temps plein

Do you enjoy working in a fast-paced environment where no two days are ever the same?

An industry leader for over 20 years, we provide services that are oriented as life coaching to individuals from all over the world. The customer service team is in charge of new customer registration, processing payments and managing appointments for existing customers.

Competitive salary plus commission, bonuses and incentives offered.

Requirements:

  • Fluent English
  • Superior customer service skills
  • Sales orientation
  • Basic computer skills/database management
  • Adaptability and flexibility
  • Ability to multitask
  • Excellent interpersonal skills
  • Team Player
  • Experience working in a call center environment is a plus

Customer service responsibilities:

  • Maintaining a positive, empathetic and professional attitude towards customers
  • Responding promptly to customer inquiries
  • Communicating with customers over the phone
  • Assisting the manager with daily tasks
  • Updating records of customer interactions, transactions, comments and complaints
  • Knowledge of our products
  • Processing customer requests and complaints
  • Managing appointments

Benefits:

  • Full time permanent contract
  • 39 hours per week in rotation
  • Paid Training

NOTE: THIS POSITION IS AN ON-SITE POSITION

Job Types: Full-time, Permanent

Pay: 1,802.00€ - 3,500.00€ per month

Application Question(s):

  • Do you live in the 06 ?
  • Do you have a vehicule ?
  • Can you work the weekend ?

License/Certification:

  • Work permit (Required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: 1,802.00€ - 3,500.00€ per month

Langue:

  • Anglais (Requis)

Work Location: In person

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