Solution Engineer
il y a 2 semaines
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
Role Description:
The Solution Engineer supports customers throughout the entire journey - from new product introductions and roadmap planning to designing and defining solutions during the scoping and contracting phases. Working closely with Sales, they translate customer needs into viable technical architectures and help shape the delivery approach. This role also acts as the voice of the customer, championing their needs to ensure we build the right features.
•Supports solution design and scoping for strategic deals
•Provides technical input into proposals and SOWs
•Validates feasibility of requested features and configurations
•Participates in early customer conversations to shape expectations
•Conducts customer demos
•Creates customer-specific roadmaps including certification roadmaps
Responsibilities/Accountabilities:
This role operates during the early definition of customer projects, ensuring solution design is sound, deliverable, priced accurately and clearly documented.
•Works with KAMS, GTO, and Managed Services Specialists to architect technical solutions
•Leads technical whiteboarding and scoping sessions with customers to gather and assess requirements
•Drafts or contributes to solution overviews, integration diagrams, and delivery assumptions
•Validates feasibility and compatibility with Ingenico platforms and services
•Provides input to SOWs, particularly around architecture, integration scope, and technical dependencies
•Escalates risks or gaps in requirements prior to contract signature
•Supports internal handover to delivery teams with clear documentation and context
•Supports GTM launch team in identifying early adopters
Deliverables / Performance Metrics:
•Solution designs and architecture overviews
•Contribution to accurate, feasible SOWs
•% of scoped solutions delivered without major redesign
•Risk identification and resolution prior to contracting
•VOC/Market Requirement Documents for new product introductions
•% Budget achievement (For Solution Engineers assigned to specific accounts)
Skills Required/Preferred
•Strong understanding of payment solutions architecture (HW, SW, API integrations)
•Ability to translate business needs into technical specifications
•Excellent collaboration and communication across commercial and technical teams
•Experience with pre-sales engineering, scoping, or technical consulting
•Organized, customer-oriented, and detail-driven
As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.
Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
We want to adapt our processes and create a safe work environment that welcomes everyone.
To learn more about what it's like working inside Ingenico, follow us on LinkedIn
-
Technical Lead Data Engineer
il y a 2 semaines
Suresnes, Île-de-France SERVIER Temps pleinDate de parution: 25 nov. 2025Ville: SURESNESPays/Région: FRType de contrat: CDIN° offre: 10424Technical Lead Data Engineer (H / F)Nous sommes un groupe pharmaceutique à dimension humaine, international et indépendant, gouverné par une Fondation. Notre modèle, singulier, fait notre fierté mais, surtout, nous permet de servir pleinement notre vocation...
-
DevOps Infrastructure Engineer
il y a 2 semaines
Suresnes, Île-de-France SThree Temps pleinJe recherche actuellement pour mon client un.eDevOps Infrastructure Engineer (H/F)L'équipe de mon client supporte les outils et l'infrastructure des équipes de développement (embarqué et serveurs) dans leur mise en place de chaines de CI/CD sur une « stack » applicative commune. L'équipe est constituée de 6 collaborateurs sur deux sites (Suresnes et...
-
Professional Services Engineer
il y a 2 semaines
Suresnes, Île-de-France Ascom Temps pleinRejoignez Ascom, un leader mondial des solutions TIC et des flux de travail mobiles dans le secteur de la santé.Depuis plus de 160 ans, notre siège basé en Suisse impulse l'innovation dans 19 pays. Nous nous engageons à révolutionner l'industrie des soins de santé grâce à des technologies de pointe. Nos systèmes sont en service dans plus de...
-
Professional Services Engineer
il y a 2 semaines
Suresnes, Île-de-France Ascom Temps pleinRejoignez Ascom, un leader mondial des solutions TIC et des flux de travail mobiles dans le secteur de la santé.Depuis plus de 160 ans, notre siège basé en Suisse impulse l'innovation dans 19 pays. Nous nous engageons à révolutionner l'industrie des soins de santé grâce à des technologies de pointe. Nos systèmes sont en service dans plus de...
-
Professional Services Engineer
il y a 4 jours
Suresnes, Île-de-France Energy Job Search Temps pleinRejoignez Ascom, un leader mondial des solutions TIC et des flux de travail mobiles dans le secteur de la santé.Depuis plus de 160 ans, notre siège basé en Suisse impulse l'innovation dans 19 pays. Nous nous engageons à révolutionner l'industrie des soins de santé grâce à des technologies de pointe. Nos systèmes sont en service dans plus de...
-
Software Engineer
il y a 2 semaines
Suresnes, Île-de-France AXA GROUP Temps pleinAu sein de la Direction Technique, vous rejoindrez l'équipe IT Pricing pour travailler sur la refonte du système de contrôle de cohérence des données servant à alimenter notre moteur tarifaire. L'objectif est de revoir l'architecture et l'implémentation actuel pour améliorer la qualité des contrôles et intégrer des nouvelles évolutions.Vos...
-
Software Engineer/Architect
il y a 2 semaines
Suresnes, Île-de-France Ingenico Temps pleinIngenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and...
-
Suresnes, Île-de-France AXA France Temps pleinRéférence de l'offre250005Y3Type de contratStageNiveau d'expérienceEtudiantsSociété du groupeDirect AssuranceFamille métierIT, Data & TransformationLocalisationSURESNES, Hauts-de-SeineVotre rôle et vos missionsAu sein de la Direction Technique, vous rejoindrez l'équipe IT Pricing pour travailler sur la refonte du système de contrôle de cohérence...
-
Product Owner EPM BPC F/M
il y a 2 semaines
Suresnes, Île-de-France Bel Temps pleinCountry: FranceCity: SuresnesJob Family: Information TechnologyContract Type: Unlimited-termJob ID: 51164Product Owner EPM BPC F/MThe Bel Group is a major player in the food industry through portions of dairy, fruit and plant-based products, and one of the world leaders in branded cheeses. Its portfolio of differentiated and internationally recognized brands...
-
Product Owner EPM BPC F/M
il y a 2 semaines
Suresnes, Île-de-France The Bel Group Temps pleinThe Bel Group is a major player in the food industry through portions of dairy, fruit and plant-based products, and one of the world leaders in branded cheeses. Its portfolio of differentiated and internationally recognized brands includes The Laughing Cow, Kiri, Babybel, Boursin Nurishh, Pom'Potes and GoGo squeeZ, as well as some 30 local brands. Together,...
