Implementation Manager

About the Role

• Project Management: Lead the implementation process, including planning, execution, and monitoring. Ensure projects are delivered on time, within scope, and meeting expectations.
• Client Relationship: Build and maintain strong relationships with clients, understanding their needs and advocating for their success.
• Stakeholder Communication: Facilitate regular check-ins with clients and internal stakeholders to provide updates, address issues, and manage expectations. You'll collaborate closely with solution architects, sales, product, customer success, and solution engineering teams.
• Technical Integration: Work closely with technical teams to manage IT integrations and ensure seamless integration of our software with client systems.
• Change Management: implement concrete actions to ensure that users adopt the solution on the field
• Quality Assurance: Ensure the quality of deliverables and conduct thorough testing to validate that solutions meet client requirements.
• Continuous Improvement: Gather client feedback and collaborate with the Product team to drive improvements in our implementation processes and products.

Within 1 month, you will:

• Attend onboarding and master product training.
• Shadow experienced team members and take ownership of your first implementation project.

Within 3 months, you will:

• Lead implementation projects independently and solve specific technical and operational challenges.
• Collaborate with clients to define action plans based on desired business outcomes.

Within 6 months, you will:

• Successfully deliver multiple implementation projects, ensuring client satisfaction and adoption of our solutions.
• Identify and implement process improvements to enhance the efficiency and effectiveness of our implementation methodologies.

What You'll Bring

Essential skills & experience:

• Native or Fluent in English
• Strong project management and organizational abilities.
• Technical proficiency in integration and software implementation.
• Proactive approach to understanding client needs and driving successful outcomes.
• Excellent communication skills in both French and English
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Knowledge of the telecommunications industry, including understanding network infrastructure, key players, and regulatory environment, is a plus.
• Proven success managing cross-functional initiatives, balancing multiple priorities, and driving outcomes that are valuable for the client.
• Proficiency in German or knowledge of German professional culture is a plus.

Education & Qualifications

• 4+ years in project management, implementation, or technical consulting in the Enterprise B2B sector.
• Graduate degree in business organisation or strategy. A certification Computer Science, Engineering, or a related field is a plus.

What's in It for You?

• 25 days of paid vacation per year & approximately 0.8 RTT days per month
• Health insurance (Alan) fully covered for the employee and their children
• Meal vouchers via Swile (€11.96 per working day), 60% of which is covered by the company.
• 50% reimbursement of the Navigo pass
• €700 annual sustainable mobility allowance (for the rental or purchase of a bicycle for example), if the Navigo pass is not reimbursed
• 3 days of paid leave for caring for a sick child
• Financial assistance for childcare for children under 3 years old
• WellPass (formerly Gymlib) subscription, giving access to a wide range of sport and fitness studios
• Extended parental leave for the second parent by 20 days
• €350 budget for additional work furniture (office and/or remote work)
• Annual budget for training and/or conferences

Flexibility & Work-Life Balance

We support hybrid and flexible working arrangements for all employees. We understand that life for many people involves school runs, care giving, or exercising

Work Permits & Visas

You must already have the right to work permanently in France. This role does not support those requiring visas or visa transfers.

Diversity & Inclusion

At IQGeo, we believe that diversity and inclusion are essential to who we are and how we work. Guided by our values, we know that People Matter, and we are committed to building a team that reflects a wide range of nationalities, backgrounds, skills, viewpoints, and abilities.

We create an environment where everyone can bring their authentic selves with confidence, knowing they are respected, supported, and empowered to Deliver with Purpose. By embracing different perspectives, we Pioneer the Future together — shaping innovative solutions for our customers and our industry.

About IQGeo

At IQGeo, we help telecommunications and utility companies around the world "build better networks." Our award-winning geospatial software empowers more than 500 organizations to plan, design, build, and maintain the fibre and energy networks that are essential to our connected, sustainable future.

Headquartered in Cambridge, UK with regional offices across North America, Europe, and Asia, we're proud to be a carbon-neutral software company tackling two of society's biggest challenges: universal broadband access and the transition to net zero. By joining IQGeo, you'll be part of a global team shaping the networks that power our businesses, communities, and planet for the long term.