Sales Engineer
il y a 5 jours
Reporting to the Director of Customer Success, the Sales Engineer will play a key role at TrustBuilder:
1. Technical Expertise & Product Mastery
Present, explain, and demonstrate TrustBuilder products and services to prospects, customers, and partners.
Configure product setups and conduct technical demonstrations tailored to each use case.
Continuously evaluate and train yourself on new product releases, features, and updates.
collaborate with the Product and R&D teams by providing structured field feedback and proposing improvements or innovations.
Act as a trusted technical advisor, helping clients align TrustBuilder solutions with their strategic and operational goals.
Support the Sales team during the entire sales cycle, from discovery to closing, with a proactive approach to deal progression.
Contribute to strategic account planning with the Sales team.
Prepare and draft high-quality responses to RFPs, RFIs, and security questionnaires.
Actively support customers and partners during evaluations, POCs, and testing phases.
Provide technical enablement to partners (training sessions, onboarding materials, joint evaluations).
Ensure smooth handover to Professional Services and CSM teams with clear documentation.
Provide technico-commercial support when required, ensuring alignment between customer needs and TrustBuilder's roadmap.
Work closely with CSM, PS and Product teams to ensure consistent messaging and shared understanding of product capabilities and customer expectations.
Promote TrustBuilder's product and technical strategy internally and externally.
Help team to write technical documentation by simplifing complex technical concepts for diverse audiences (technical, non-technical, business decision-makers).
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