Housekeeping Operations Manager

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music and the heartbeat of our Ruby Marseille. 

Our Ruby Lilou is all about contrasts: lavender calm meets bold street art, seaside ease meets punkish rebellion. Inspired by Marseille's "La Belle Re-Belle" spirit, we've blended Provence's soft colours and slow lifestyle with the city's raw, creative edge – a place made to both relax and rebel. With 237 rooms and a spacious rooftop terrace above Boulevard des Dames, Ruby Lilou sits at the heart of it all. Between the old port, La Joliette's business buzz and the winding lanes of Le Panier, Marseille's cultural soul is right on your doorstep.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you: 

• lead our housekeeping team, which includes both internal staff and external cleaning companies, with no distinction between them
• check all guest rooms and public areas daily for cleanliness and ensure compliance with Ruby's housekeeping quality standards
• are responsible for orders, delivery bills and service checks, procurement of work and consumable materials, always keeping within the housekeeping budget
• maintain regular communication with our hotel maintenance team regarding upkeep and repair tasks
• collaborate closely with the Rooms Division office at our corporate headquarters in Munich
• take care of plants, floral arrangements, and seasonal decoration
• manage lost and found items and their return, because nothing slips through your fingers

We've been waiting for you, since you have/are:

• at least 2 years of experience in a similar position, ideally in a lifestyle hotel, and know what it takes to work effectively with external companies
• a strong passion for cleanliness and order, with a keen eye for detail
• think and act in a cost- and eco-conscious way because it matters to you
• a strong communicator, know how to assert yourself, and stay flexible even in stressful situations
• presenting yourself confidently, bringing joy to the workplace, and humour is second nature to you
• enjoying working with international guests and know exactly how to respond smartly to their diverse needs
• speaking fluent French and English

What's in for you? That's how we groove:

Ruby, Ruby, Ruby

• your style, your smile, your ideas – bring your personality to work. Maybe even with a new tattoo, piercing or hair colour on us?
• better together – at work, during team events or just because it's Monday
  
  

'Cause I'm having a good time

• sip, snack, repeat - with your Ruby F&B-Credit
• no more excuses – we support your sports program
• for it...DARY staff rates - for you and your travel buddy

Money, Money, Money

• no matter how you get to work – a mobility allowance comes on top
• take it to the next level – secure yourself some extra cash through talent scouting, positive reviews and an individual bonus agreement
  
  

Ain't no mountain high enough

• level up your game – trainings, coaching, and mentoring, you get the chance to grow, just like Ruby does
• innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it

Where have you been so long?

Whether you're a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there's a place for you at Ruby. We're always looking for friendly faces and passionate team players. 

Not perfect CVs, but great personalities, who'll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.

Diversity, Equity & Inclusion

We believe that...
can love whoever you want to
should decide for yourself whether and with which pronouns you would like to be addressed
can be proud of your heritage and culture
don't have to justify your religion or world view
are good, just as you are and make our team and Ruby's diversity unique

We can't deal with: isms
Racism, sexism, heterosexism, antisemitism, and such kind of isms are not tolerated here.

If you want to know what to expect, listen to Andreea from our Ruby Zoe in London. You can find even more Ruby Stories here:

Any questions about our pitch? Then contact us at - or

Your Ruby People & Culture Team