Training Coordinator

il y a 5 jours

Toulouse, Occitanie, France NIIT Temps plein

About the company:

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.

Link for our LinkedIn page:

Position: Training Coordinator (Toulouse)

Contract is for a minimum duration of 3 month with no specific end date.

Person would be 3 days in office and 2 days WFH

We are looking for our new team member. This role is part of the Training Delivery Team, which ensures the provision of exceptional service to our clients in France.

This position is part of a collaborative project with team members located in India.

As an Administrative Assistant, you will report to the Training Operations Manager. You will be the main point of contact for local stakeholders. You will support the team responsible for all aspects of Training Delivery, working primarily with the OPCO, training vendors, and internal teams.

Roles & Responsibility:

  • Follow up on the delayed submission of attendance sheets and vendor invoices.
  • Request and verify the correction of training agreements when they do not meet requirements.
  • Communicate with vendors regarding invoicing when training settlement is done via subrogation of payment by OPCO.
  • Act as a key liaison between vendors, and internal stakeholders to ensure a seamless administration of training payment settlement.
  • Guide vendors on administrative processes when training payment is handled directly by the client.
  • Provide first-line support to users for issues or requests related to training delivery.
  • Step in to support the Training Delivery team, as needed, by analyzing client training needs to determine the required number of sessions and handling training planning

Experience & Skill:

  • 2 to 4 years of experience in learning delivery management and/or operations,
  • Exposure to an international work environment
  • High-level understanding of the training landscape in France
  • Customer service-oriented posture is a must
  • Team player
  • Ability to communicate clearly and concise thoughts
  • Attention to detail, structured and organized, capable of prioritizing activities
  • Knowledge of Salesforce or any other CRM
  • Knowledge of Cornerstone or any other LMS is an added advantage
  • Fluent in French and English is a mandatory requirement
  • Proficient in MS Office, Excel, SharePoint
  • A job permit to work in France is a mandatory requirement

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

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