Shop - Creator Agency Partner (CAP) Manager, Paris

Responsibilities
TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

The France team is seeking a CAP Manager who is responsible for Managing and maintaining a strong network of relationships with external (local and international) agencies but also helping with the efficient onboarding of agency partners, helping to activate and grow their creator roster and generating revenue on TikTok Shop.

Responsibilities

• Perform online and offline training sessions for both creators and agencies on the key function and ongoing updates of TikTok Shop.

• Regular data analysis on agencies' e-commerce performance and identifying key growth areas for your agencies alongside team-based data tasks.

• Troubleshooting and navigating internal blockers with various teams inclusive of product development requests.

• Product support incl. topline analysis and merchandising (to grow Brand:Creator relationships, engage creator followers and drive GMV).

• Account Management - helping agencies with day-to-day tasks (product lists, compliance requests, short video production, LIVE support, data analysis) inclusive of adhoc team requests.

• Provide full spectrum support to the CAP team on a daily basis and help with daily requests.

Qualifications
Minimum Qualifications:

• Ability to communicate and collaborate effectively within a diverse range of people and job functions

• Excellent interpersonal skills, strong in both verbal and written communication, flexible in an organisational environment

• Extensive relevant experience in content-based platform

• Strong connections with creators and creator agencies is preferred in managing diverse teams

• Excellent logical analysis ability and data; experience in commerce is a plus

• Professional fluency in French is required.

• Proficiency in English and Chinese is required to perform content proofreading and stakeholder collaboration supporting the Chinese market.

Preferred Qualifications:

• Ability to communicate and collaborate effectively within a diverse range of people and job functions;

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​

Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

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Diversity & Inclusion​

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​