Information Technology Support Officer

il y a 2 heures

Paris, Île-de-France Newmark Temps plein

Background:

Newmark
is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level.

Job Purpose:

Newmark France is currently seeking an
IT Support Officer
to support the implementation project activities for Newmark internal client engagements.

IT technical support officers monitor and maintain the computer systems and networks of an organization. You could be installing and configuring computer setups, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person.

Working as a technical support officer, your role may span one or more areas of expertise.

Organizations increasingly rely on computer systems in all areas of their operations and decision-making processes. It is therefore crucial to ensure the correct running and maintenance of the IT systems and business applications.

Terms:
We estimate the workload at 16 hours per week.

Responsibilities include:

  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers if needed
  • Test and evaluate new technology

Skills, Education and Experience:

Essential:

  • The ability to think logically
  • A good knowledge of how software and operating systems work
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution
  • The ability to work well in a team
  • Problem solving skills
  • A strong customer focus
  • The ability to prioritize your workload
  • Attention to details
  • Fluent in French and English

Beneficial:

  • Microsoft certification may give you an advantage.
  • Knowledge of Oracle based applications
  • Knowledge of cloud-based tools such as Teams, Freshdesk, Sharepoint

Note:
The statements herein are intended to describe the general nature and level of work being performed by the employee and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex including sexual orientation and gender identity, national origin, disability or any other characteristic protected by applicable federal, state, or local law.

  • Chief Technology Officer

    il y a 7 jours

    Paris, Île-de-France QUANT AI Lab Temps plein

    Company DescriptionAt QUANT AI Lab, we unite experts, researchers, and consultants to deliver value-driven, efficient solutions. Our core expertise lies in data, quantitative approaches, and Artificial Intelligence, leveraged through an industrial end-to-end methodology to produce solutions ready for implementation. Our services include strategy, management,...

  • CISO - Chief Information Security Officer

    il y a 5 jours

    Paris, Île-de-France Shift Technology Temps plein

    Shift is the leading AI platform for insurance.  Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact.  Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale...

  • Senior Information Technology Manager

    il y a 1 semaine

    Paris, Île-de-France Source One Technical Solutions Temps plein

    Base Salary plus Bonus and Cadre BenefitsBase Salary: up to 100K EurosBonus: up to 15K EurosOnsite in Paris, France*** Must be fluent in English and French ***Key ResponsibilitiesResponsible for managing Information Technology for Company's Paris location.Partner in a consultative fashion with SVP, IT and Department heads to align strategic technology...

  • Chief Technology Officer

    il y a 7 jours

    Paris, Île-de-France BioTalent Temps plein

    A leading, privately held scientific research and technology organisation is seeking aChief Platform Officer / Chief Technology Officerto join its executive leadership team.This role will lead the development and operational excellence of an advanced AI- and computation-driven platform, working closely with experts across biology, chemistry, and data science...

  • Information Technology Specialist

    il y a 2 semaines

    Paris, Île-de-France Academic Ambition Pvt Ltd Temps plein

    Dear Aspiring professionals,STUDY & WORK Program: Paris, France (MASTERS PROGRAM ONLY)Recruiting since s of Alumni residing in France)Study Master in France and start a global career, along with the mandatory paid internship leading to a permanent job in France.Master of Computer Engineering: 10 SpecialisationsMultimedia & Information Technology Systems,...

  • Information Technology Manager

    il y a 7 jours

    Paris, Île-de-France Taranis Temps plein

    Taranisis an innovative and fast-growing international company that operates as the investment and impact project development entities of an industrial Group that includes Perenco and Dixstone.Our mission is to support the energy transition and sustainable development through three complementary divisions:Carbon Ventures – a venture capital fund investing...

  • Chief Technology Officer

    il y a 6 jours

    Paris, Île-de-France Marble Temps plein

    Bloomineral is a Marble Portfolio CompanyAbout MarbleMarble is a climate tech venture studio. We partner with scientists, engineers, and operators to create companies solving hard climate problems in the world's largest industries. Our first13 companiesare building transformative products across energy, industry, agriculture, and climate resilience. 100%...

  • Junior Front Office Support Engineer

    il y a 2 semaines

    Paris, Île-de-France Talan Temps plein

    With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We're proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive...

  • Junior Front Office Support Engineer

    il y a 2 semaines

    Paris, Île-de-France Talan Temps plein 80 000 $US - 120 000 $US

    Company Description With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We're proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet...

  • Information Technology Help Desk

    il y a 2 semaines

    Paris, Île-de-France HCLTech Temps plein

    Position OverviewWe are seeking a dedicated and enthusiastic L1 Deskside Support technician to join our IT team. The ideal candidate will provide first-level technical support for hardware and software issues, ensuring smooth and efficient resolution of user problems.Key ResponsibilitiesRespond to and resolve user issues via phone, email, or in-person...