Emplois actuels liés à Customer Support Engineer TC13.22 - Paris, Île-de-France - STC
-
Customer Service Engineer
il y a 1 semaine
Paris, Île-de-France Revvity Temps pleinThe Big PictureAs a Customer Service Engineer with our team, you will be the technical bridge between our innovative products and our valued customers, providing expert troubleshooting, maintenance, and support. You'll leverage your experience to ensure optimal performance of our systems while building strong customer relationships through exceptional...
-
Customer Support Specialist
il y a 2 semaines
Paris, Île-de-France MotorK Temps pleinWho are we?MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of...
-
Customer Support Specialist
il y a 2 semaines
Paris, Île-de-France MotorK Temps pleinWho are we?MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of...
-
Customer Support
il y a 2 semaines
Paris, Île-de-France wingly Temps pleinWho are we?Wingly is Europe's leading flight-sharing platform, connecting private pilots with passengers seeking unique, affordable, and memorable flying experiences. Since 2015, we've operated across Europe with a mission to make aviation more accessible while promoting a sustainable future — we're proud to be the first platform to offer electric flights...
-
Customer Support
il y a 4 jours
Paris, Île-de-France Tessan Temps pleinContexte :Tessan, start-up française spécialisée en télémédecine avec pour objectifs de lutte contre les déserts médicaux, se développe dans toute la France (avec plus de 1500 dispositifs déployés en moins de 5 ans, et ce n'est qu'un début ). Notre objectif ? Permettre à chaque français d'avoir accès à un médecin à moins de 15 minutes de...
-
French Customer Support
il y a 2 semaines
Paris, Île-de-France Cross Border Talents Temps pleinCustomer Support Representative (French & English) Athens, GreeceAre you fluent in French (C1/C2) and confident in English (B2 or higher)? Ready to take your career to the next level while living in one of the most beautiful countries in Europe?We're looking for a dedicated Customer Support Representative to join our international team in Athens. This is...
-
Technical Support Engineer
il y a 2 semaines
Paris, Île-de-France Sansure Biotech EU Temps pleinKey ResponsibilitiesInstallation & Validation: Execute on-site installation, calibration, and performance qualification of new instruments in France and the European region. Manage and prepare all necessary tools/materials to ensure smooth and compliant installation.Technical Support & Training:Provide first-line remote and on-site troubleshooting,...
-
Desktop Support Engineer
il y a 2 semaines
Paris, Île-de-France Total IT Global Temps pleinDesktop Support Engineer- End user supportJob Description DSS(a) Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate...
-
Customer Support Consultant
il y a 16 heures
Paris, Île-de-France Kyriba Temps pleinIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.About UsKyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba...
-
Customer Support Advisor
il y a 1 semaine
Paris, Île-de-France Cross Border Talents Temps pleinAre you ready to live and work under the Greek sun? We're hiring multilingual Customer Support Advisors for a leading global company based in GreeceWhat's in it for you:Full relocation support (flight + accommodation help)Competitive base salary + monthly bonusesWork for world-famous brandsPaid training & great career growth opportunitiesWhat we...
Customer Support Engineer TC13.22
il y a 2 semaines
Customer Support Engineer -Juniors and Seniors STC13.22
Location:Marseilles / Vitrolles France (No hybrid/remote work allowed)
We are recruiting for a global technology and IT services company that offers a diverse range of digital solutions and consulting services to clients across various industries. Operating in over 90 countries, it's focusing on technologies such as artificial intelligence, data analytics, cybersecurity, Internet of Things (IoT), cloud services, and more. The available position is for #Customer Support Engineer -Juniors and Seniors
Role purpose
The activity will consist, through the TECH Request tool, of receiving questions from Airlines, acknowledging receipt by providing a response deadline, carrying out analysis and investigation, contacting different departments, if necessary, draft a clear technical response and check it internally and once validated, give the technical response to the company.
Daily work will involve coordination and liaison with internal Engineering Department, Design Office, Vendors, Airworthiness, and major players around the Customer Services department.
Task details:
• Reception of Customer questions (data collection)
• Issue an acknowledgment of receipt by planning and communicating a possible response date to the customer
• 1 person is responsible for internal dispatch of subjects (planning)
• Monitor the schedule and challenge the different departments to meet the set deadlines
• Carry out the technical analysis, contact and obtain the support of the different departments to be involved, in the event that your technical knowledge and research cannot provide a response, challenge these actors to obtain a clear technical response within the allotted time.
• Draft and coordinate the validation of documentation by technical experts and authorities
• Draft the final technical response, ensure the technical content and issue the response to the client in the TechRequest tool.
• Undertake regular audits in accordance with quality control regulations.
Qualifications and Skills:
• Bac+2/3 training (BTS or professional license type) in the aeronautics field
• At least 3 years of experience in the field of aircraft airworthiness
• Knowledge of aircraft documentation
• Ease of communication / sense of teamwork
• These positions require good organization and involvement on the subjects
• Knowledge of tools: APS (a plus), SAP-PCS, TechRequest, Aircam, Aspect, WISECAP
• Be a source of suggestions to improve processes and productivity
• Master written and spoken English
