Sales Partnerships Development, France and Itlay Market

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We're redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We've built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you'll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall:
At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

Aircall's Partnerships team works on creating, nurturing and fostering relationships with other businesses in the pursuit of mutually beneficial growth opportunities.

To do just that, a Partner Account Manager at Aircall must be a great networker and a skilled communicator with the analytical skills of a consultant and an entrepreneurial mindset of a startup founder. They are at the same time business experts and people experts. Their conversations with partners are mostly driven by operational and strategic business topics circling around pipelines, leads, sales tactics, our integrations, customer value, customer satisfaction, workflows, sales KPIs and business plans.

As a
Partner Account Manager Apprentice
, our team will guide you towards becoming that profile.

Key reponsibilities

• Reaching out and initiating meaningful conversations with potential partners, including SaaS, SI's and other consultants/resellers.
• Participate in the organization of marketing events and handling follow-ups.
• Oversee the backend process of our sales operations, where you will track and recover deals that bring additional revenue to the company.
• Understand, analyze and upscale existing processes towards operational efficiency based on relevant KPIs.
• Use Salesforce extensively for reporting, data analytics, and intelligence gathering in order to transform ideas into actionable processes.
• Provide and improve processes for cross-functional cooperation between the Partnership Team and other internal teams at Aircall (ex. Sales Marketing and Customer Success).

Qualifications

• You have acquired -or are in the process of completing- a Bachelor's/Master' s Degree in Business & Management
• You are hungry to learn and are the hands-on learning type, feeling motivated by challenges and complexities
• Engaging, enthusiastic, analytical, and insightful are some of the words that describe you individually
• Teamwork, constructive collaboration and conversations matter to you
• You are a tech enthusiast, and have a clear interest in the SaaS ecosystem
• You have perfect English & French speaking and writing skills, an operational level of Spanish is a plus
• The Google workspace is familiar to you

Not musts but would be a big plus :

• Salesforce knowledge
• Prior internships or experience working in Business Operations / Business Development / Sales / Management or in a SaaS environment or Startup.

Why join us?
Key moment to join Aircall in terms of growth and opportunities

Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural mindset

Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We're working to create a place filled with diverse people who can enrich and learn from one another. We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.