Account Manager

About Dupple

Dupple operates a fast-growing network of niche newsletters reaching hundreds of thousands of subscribers across tech, finance, marketing, and cybersecurity. Our brands include Techpresso, Devshot, Finpresso, Cyberpresso, Marketingshot, and Toolradar.

We are a small, profitable, and fully remote team building the future of B2B media. We move fast, ship often, and use AI extensively across everything we do.

The Role

You will own post-sale advertiser relationships for our newsletter network. This is a hybrid role: part high-touch customer service, part strategic marketing consultancy. Your goal is to make advertisers successful—and turn that success into renewals, upsells, and long-term partnerships.

You will be the face of Dupple for our clients, responsible for their experience from first campaign to renewal and beyond.

What You Will Do

Client Management

• Be the primary point of contact for advertisers—fast responses, proactive communication, zero dropped balls
• Onboard new clients and ensure smooth campaign delivery
• Build genuine relationships that turn one-time buyers into long-term partners

Performance & Optimization

• Monitor daily ad performance across our newsletter network
• Spot issues early, fix them fast, and communicate transparently
• Analyze campaign metrics and deliver actionable insights to clients

Strategic Consulting

• Review and optimize sponsored ad copy—you know what makes people click
• Advise clients on landing pages, lead magnets, and full-funnel strategy
• Recommend the right newsletter mix based on client goals and audience fit

Growth

• Own renewals and drive account expansion (new newsletters, higher frequency, consultancy add-ons)
• Identify upsell opportunities proactively, not reactively
• Hit and exceed retention and expansion targets

What We Are Looking For

• Based in EU or US timezone (required for client overlap)
• Excellent written and verbal English
• Experience in account management, customer success, or client-facing roles
• Strong understanding of digital marketing and B2B advertising
• Highly organized—nothing slips through the cracks
• Proactive communicator who anticipates client needs
• Comfortable with data and performance analysis
• You actively use AI tools (ChatGPT, Claude, etc.) to work faster and smarter

What Success Looks Like

• 90%+ renewal rate on managed accounts
• 120%+ net revenue retention (NRR) within 12 months
• 10–20% quarterly upsell growth across your book of business
• 98%+ on-time, error-free campaign delivery
• Happy clients who refer others and expand their spend

Compensation

$45k–$60k (base + performance bonuses)

Plus annual profit share based on company performance

Why Join Dupple

• Remote-first: Work from anywhere in EU or US timezones
• Small team, big impact: Your work directly drives company growth
• AI-native: We use the latest tools—you will learn and ship faster than anywhere else
• Profitable & growing: No fundraising drama, just building
• Autonomy: Own your accounts, your process, your results

Must-have

• Native-level English (written and spoken)—our clients are US-based
• 2+ years in account management, client success, or media sales
• Strong understanding of digital advertising, newsletters, or B2B marketing
• Copywriting chops—you can write and recognize high-converting ad copy
• Ultra-organized and detail-oriented; nothing falls through the cracks
• Comfortable with data—you can read campaign metrics and explain them to clients

Nice-to-have

• Experience with newsletter advertising or sponsorships
• Background in account management, performance marketing, growth, or demand gen
• Familiarity with the tech/SaaS ecosystem

Mindset

• You are commercially minded—confident discussing money, renewals, and upsells
• You actively use AI tools (ChatGPT, Claude, Midjourney, etc.) to work faster and smarter
• You thrive in fast-moving, ambiguous environments
• You are proactive, not waiting to be told what to do