Sales Operations Expert

Signaturit Group is a leading Saas company revolutionizing the way people do business through secure digital transactions. We are the European champions of unified digital transaction management, helping hundreds of thousands of clients in 180 countries authenticate and manage their digital identity, handle client onboarding and KYC (Know Your Customer), electronically sign documents, and securely archive critical transactions.

In France, you may know us as Universign (for electronic signatures) and VIALINK (for client onboarding and KYC).

Today, more than 400 experts and passionate professionals, based in Paris, Barcelona, Valencia, and Madrid, are working every day towards our shared success.

Context Overview

At Signaturit Group our mission is to simplify and secure our clients' digital journeys. We automate and secure critical client interactions such as onboarding, customer verification, and contract signing. As part of a scale-up in the RegTech space, we develop SaaS solutions specialized in digital identity security, electronic signatures, and fraud prevention.

Our platform enables businesses to enhance their client experience with solutions in:

• Electronic Signature: digitization and automation of signing processes

• KYC & ID Verification: online identity and document verification with AI and machine learning

To strengthen our teams, we are recruiting a Sales Operations Expert.

The purpose of this role is to optimize the group's commercial efficiency by managing end-to-end sales processes (lead to cash) and contributing to the structuring of the Sales teams (Commission Plans / Performance Analysis / Planning).

You will support local teams (Sales, Account Management, Marketing) and ensure consistency of tools and practices across the group.

What you will do at Signaturit

Sales Process Management:

- Identify friction points within the sales funnel and propose improvements

- Implement and optimize workflows, conversion rates, and collaboration tools

- Allocate accounts and sales territories

- Plan annual sales capacity and targets in collaboration with the CRO

Commission Plan Design:

- Define commission tiers (new business, portfolio, influencers), thresholds, accelerators, and caps

- Scenario modeling: simulate the financial impact of plans under various performance levels

- Deployment: collaborate with HR and the CRO to communicate plans to teams, ensure understanding and buy-in

- Monthly monitoring: validate recorded MRR/ARR in Salesforce, check SQL/opportunity conversions, and trigger payments

- Continuous improvement: identify biases or unintended effects, propose adjustments, and manage quarterly or annual updates

Analysis & Reporting

- Build Salesforce dashboards to track KPIs and support decision-making

- Produce ad hoc reports to identify trends and recommend actions

Coordination & Coaching

- Act as the main point of contact between local teams and the group

- Support sales managers in using tools and analyzing data

Tools & CRM

- Optimize the use of Salesforce and other sales tools

- Propose new software solutions to enhance operational performance

What we believe should contribute to your success in this context

Technical Skills:

- Strong command of variable compensation models (quota-based, uncapped, accelerators.)

- Salesforce expertise (reporting, opportunity validation)

- Knowledge of BI and CRM tools

- Good knowledge of SQL

- Ability to structure complex analyses and translate them into actionable recommendations

Soft Skills :

- Cross-functional leadership

- Experience in B2B SaaS environments

- Experience in post-merger integration activities

- Ability to work in multicultural and multi-country environments

- Curiosity, results orientation, and critical thinking

Autonomy & Influence:

- Cross-functional role with impact across Revenue, Sales, Marketing, and Product departments

- High level of autonomy in managing complex projects, reporting directly to the Group CRO

Interview process (indicative, may require additional stages if required)

• HR Discovery Call (30 min)

• 1st interview with our business (direct report)

• Business case

• 2nd interview with our business & business case feedback

• Reference check

Why Join Us

• Flexible hybrid work set up

• Flexible working hours and A framework status with RTT

• Health Insurance 100% covered

• Meal Vouchers (Ticket restaurants)

• Tailor-made onboarding and skills development program

• Access to specialized technical training platforms

• Regular events to maintain a good atmosphere

Join Our Vision

Be part of Signaturit Group's journey to revolutionize digital transactions across Europe and beyond. We are excited to welcome fresh talent who are eager to make a meaningful impact in the digital world.

For more information, explore our website and discover how you can contribute to our mission.

* The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.