Global Key Account Management Senior Specialist

il y a 13 heures

Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps plein

Job description:

THE ROLE

Global Key Account Manager – Freight Forwarders Network (Project Cargo)

You will be responsible for
animating and developing CMA CGM's Freight Forwarders network
 within the Project Cargo Division (Out of Gauge & Breakbulk).

Your mission is to
drive performance, coordination, and strategic engagement
 across global and regional sales teams to capture and grow business from international freight forwarders.

You will act as the
central link between Head Office, Regional Offices, and Agencies
, ensuring commercial consistency, visibility on key opportunities, and proactive support on strategic tenders.

In parallel, you will
manage a portfolio of global and regional freight forwarder accounts
, strengthen partnerships, and build long-term growth plans aligned with the division's objectives.

WHAT ARE YOU GOING TO DO ?

1. Network Animation & Commercial Support

  • Animate the
    global network of sales representatives
     managing freight forwarder accounts (Expeditors, DHL, DSV, Deugro, Ceva…).
  • Ensure
    consistent communication, visibility, and follow-up
     on strategic tenders, spot opportunities, and pipeline status.
  • Coordinate with
    Pricing, Trade, and Operations teams
     to ensure competitive offers and reliable execution.
  • Develop and maintain
    performance dashboards
    (volumes, growth, win ratio, TEUs OOG, share of wallet) to monitor activity and identify new opportunities.
  • Animate
    Quaterly Business Review
    with our key customers/

2. Account Management & Business Growth

  • Manage a
    portfolio of strategic freight forwarder accounts
    , ensuring strong engagement and long-term partnerships.
  • Identify key decision-makers, influencers, and project managers within global forwarding organizations.
  • Develop
    account plans
     including commercial targets, tender roadmaps, and marketing actions to increase OOG/BBK share.
  • Support sales teams during
    major RFQs and project bids
    , providing expertise, pricing coordination, and solution design.
  • Track customer satisfaction, escalation cases, and performance to ensure
    continuous service improvement
    .
  • Represent CMA CGM Project Cargo in
    customer meetings, trade fairs, and industry events
    , promoting our technical know-how and end-to-end solutions.

3. Market Intelligence & Strategic Initiatives

  • Conduct
    market and competitor analysis
    (by region, trade, and vertical) to identify new development axes and improve market share among freight forwarders.
  • Contribute to
    budget and business plan preparation
    , ensuring realistic growth assumptions and aligned objectives per trade.
  • Propose
    new commercial initiatives or incentive programs
     to boost sales performance in underpenetrated regions.
  • Support digitalization and process simplification through tools like
    NOVA, CLD, OOG Webtool
    , and contribute to future enhancements.

Profile description:

WHO ARE WE LOOKING FOR?

  • Postgraduate degree in 
    International Trade, Logistics, or Business Management
    , with 
    5+ years of experience
     in shipping, logistics, or project cargo sales.
  • Strong understanding of the 
    Freight Forwarding industry
     and its commercial dynamics.
  • Proven ability to 
    animate sales networks
    , coordinate with multiple stakeholders, and drive commercial alignment.
  • Excellent 
    negotiation, analytical, and communication skills
    , with fluency in English (written and spoken).
  • Proficiency in 
    Excel,  CRM tools
    , and data-driven decision-making.
  • Experience in 
    Out of Gauge, Breakbulk, or Industrial Projects
     is a strong asset.

  • Senior Account Manager

    il y a 2 semaines

    Marseille, Provence-Alpes-Côte d'Azur, France adm-Indicia Temps plein

    Senior Account ManagerDepartment: Account Management Employment Type: Full TimeLocation: MarseilleDescription The Senior Account Manager (SAM) plays a key role in ensuring the successful planning, coordination, and delivery of client projects throughout the entire marketing production lifecycle. They serve as a primary day-to-day contact for client...

  • Account Manager

    il y a 4 jours

    Marseille, Provence-Alpes-Côte d'Azur, France adm-Indicia Temps plein

    Account ManagerDepartment: Account Management Employment Type: Full TimeLocation: MarseilleDescription The Account Manager supports the delivery and coordination of client work across multiple projects, helping to ensure activities are completed accurately, on time, and in line with agreed processes. Working closely with Account Managers and Senior Account...

  • Global Project Management Senior Expert

    il y a 6 jours

    Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps plein

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to...

  • Account Manager

    il y a 2 semaines

    Marseille, Provence-Alpes-Côte d'Azur, France adm-Indicia Temps plein

    Account ManagerDepartment: Account Management Employment Type: Full TimeLocation: MarseilleDescription The Account Manager is responsible for overseeing the daily execution and coordination of client work, ensuring accurate and punctual delivery across all key project touchpoints. They act as a liaison between clients and internal teams, helping to manage...

  • Account Manager

    il y a 2 semaines

    Marseille, Provence-Alpes-Côte d'Azur, France adm Group Temps plein

    Department:Account ManagementLocation:MarseilleDescriptionThe Account Manager is responsible for overseeing the daily execution and coordination of client work, ensuring accurate and punctual delivery across all key project touchpoints. They act as a liaison between clients and internal teams, helping to manage timelines, clarify briefs, and resolve issues...

  • Global Tansformation Senior Expert

    il y a 4 jours

    Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps plein

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to...

  • Global IT Project Management Senior Expert

    il y a 1 semaine

    Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps plein

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to...

  • Global Project Management Senior Manager

    il y a 2 semaines

    Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps plein

    CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to...

  • Global IT Project Management Senior Expert

    il y a 6 jours

    Marseille, Provence-Alpes-Côte d'Azur, France CMA CGM Temps plein

    Job description:Role PurposeThe IT Project Manager will own the end-to-end lifecycle of the Blue Yonder solution deployment within CEVA Lead Logistics (CLL) in collaboration with the CLL Business Project Manager. This includes defining project vision, aligning with business objectives, and ensuring successful delivery and adoption across global operations....

  • Marseille Sales and Account Management Recruitment Day

    il y a 6 jours

    Marseille, Provence-Alpes-Côte d'Azur, France Alan Temps plein

    Rejoins notre journée exclusive de recrutement et accélère ta carrière chez Alan.Tu as au moins 3 ans d'expérience dans la vente ou la gestion de comptes stratégiques et tu souhaites accélérer ta carrière dans un environnement en hyper croissance, en aidant des millions de personnes à vivre plus longtemps en meilleure santé ?Le5 février 2026,...