global fragrance education project manager

il y a 1 jour

Paris, Île-de-France Guerlain Temps plein

Since 1828, Guerlain has always been about revealing wonders – through the crafting of exceptional, audacious fragrances and beauty products.

We run a transformation at a fast pace and are onboarded on the accelerating elevation journey that will lead us to the clear destination of being the most iconic high perfumery and high cosmetic house in image and products, above the competition, the most exclusive one.

Elevate Retail Experience Through Fragrance Education

Join our Global Education Department and play a pivotal role in shaping the future of Fragrance Education at Guerlain. As the
Global Fragrance Education Project Manager
, you will empower our markets with the knowledge, skills, and passion to deliver exceptional client experiences.

Reporting to the Head of Innovation & Digital Education, you will transform Marketing Briefs on our new product innovations into impactful training initiatives that highlight Guerlain's singularity and resonate with both our internal teams and valued customers.

Job Responsibilities
Key Responsibilities:

  • Pioneering Pedagogical Innovation: Develop cutting-edge, blended-learning training content that transforms product knowledge & advanced sales techniques into client-centric expertise, aligned with our innovation plan. The content created must be designed to work within all distribution channels (from Boutiques to Chain Stores). It must also be infused with Guerlain's specific Tone of Voice, to maintain and reinforce the brand's unique identity.
  • Fostering a Global Education Community: Master the art of communication on our Be Guerlain LMS platform, facilitating a vibrant and engaged training community.
  • Empowering a Global Expert Community: Cultivate the expertise of local trainers through engaging seminars, content, and immersive expertise weeks.
  • Orchestrating 360° Project Success: Collaborate cross-functionally with Marketing, Retail, Digital Innovation, and Clienteling teams to ensure the seamless adoption of new tools and initiatives.
  • Global Rollout and Impact Measurement: Spearhead the implementation of our fragrance education strategy, ensuring training tool accessibility and gathering feedback from local markets for continuous improvement.
  • Strategic Action Planning: Develop comprehensive action plans to optimize training effectiveness.
  • On-the-Field Immersion and Competitive Insight: Dedicate time to in-store experiences, immersing yourself in the retail environment to gather competitive intelligence and test the effectiveness of training tools.

Profile
Experience: 3-5 years of project management experience, with a focus on pedagogical design, retail knowledge, and an understanding of the luxury environment. Fragrance expertise is mandatory. Digital Proficiency: Mastery of digital technologies, including mobile applications and learning management systems. Communication Skills: Excellent communication and interpersonal skills, with the ability to thrive in an international environment. Organizational Skills: Exceptional organizational skills, with the ability to structure projects, maintain rigor, and meet deadlines. Collaboration: Proven ability to work effectively in a cross-functional environment. Language Skills: Fluent English is essential. Proficiency in another language is a plus. Personal Attributes: Energy, positive attitude, flexibility, agility, results-oriented mindset, passion for learning, and a genuine client-centric approach.

Additional Information
Permanent contract based in Paris

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