Field Apps Engineer

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description/Preferred QualificationsWe are looking for a FIELD APPLICATIONS ENGINEER to provide Applicationssupport for the development and implementation of KLA SFS/ADE Division tools at customer facilities.Responsibilities include:Technical Support:Driving acceptance of new tools at customer sites. Create recipes forregular production support. Develop Best Known Methods for customer use cases, drivingproduct adoption and differentiate vs. competition. Train operators & engineers on theequipment. Analyze tool performance and work in team with Service and Tech Supportorganization on problem solving. Work on complex problems and develop unique solutionsto meet customers' requirements.Project management:Identify and manage priorities and milestones. Develop clear projectschedule and track progress. Work in synergy with defectivity and metrology ApplicationsEng., Business Unit management and Division. Develop value proposition and effectiveproject summaries for Executive meetings.Communication:Establish regular communication with the customer. Present and highlightthe system values for customer use cases and differentiate vs. competition. Communicateresults and issues with the Division. Execute plan of actions and collect data.Pre - sale support: Assist sales and marketing in potential opportunities and/or competitivesituation. Helping with brainstorming strategy for penetration of new customers and adoption.Essential Technical Skills:Knowledge of Advanced Optics technology, Physics, Material ScienceIC Process background: previous customer/industry experience is a plusSolid understanding of semiconductor process technologies.Excellent presentation and communication skillsProject management experience - Ability to handle multiple projects in parallelHave creative thinking approach to deal with new customer challengesExcellent problem-solving skillsImportant Skills:Be a driver, influence situations by facts.Successful with multiple cultures environmentSuccessful execution of projects in highly pressurized environmentMinimum QualificationsLanguages: Fluent English & French (both written and spoken), Italian/ German knowledge is a plusPhysics, Material Science Micro/ Nano Electronic Eng. field of studies will be preferred.Bachelor's Level Degree with > 3 years Semiconductor industry experience as process / Apps EngMaster's Level Degree with at least 1-2 years of experience.PHD degree is a plus.The candidate needs to be a hands-on type of person, aggressively interested in learning newthings and keen on communicating with customers and internally.Frequent (> 50%) travel is required.We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.KLA is proud to be an equal opportunity employerBe aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.