Emplois actuels liés à Technical Account Manager - Paris, Île-de-France - Provenir
-
Technical Account Manager
il y a 7 jours
Paris, Île-de-France Kraken Temps pleinHelp us use technology to make a big green dent in the universeKraken powers some of the most innovative global developments in energy.We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our...
-
Technical Account Manager
il y a 7 jours
Paris, Île-de-France Camunda Careers Temps pleinLocationFranceEmployment TypeFull timeLocation TypeRemoteDepartmentCustomer SuccessTAMRegister hereCamunda is the leader in enterprise agentic automation, orchestrating complex business processes, including high-value knowledge work, across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, Camunda...
-
Technical Account Manager
il y a 5 jours
Paris, Île-de-France Outsight Temps pleinOutsight's software solutions track the motion of people and vehicles using 3D LiDAR data.Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intelligence data, in order to improve operations and increase user safety and...
-
Technical Account Manager
il y a 3 jours
Paris, Île-de-France Outsight Temps pleinOutsight's software solutions track the motion of people and vehicles using 3D LiDAR data.Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intelligence data, in order to improve operations and increase user safety and...
-
Lead Technical Account Manager
il y a 2 semaines
Paris, Île-de-France Sparteo Temps pleinSparteo is an independent suite of AI-powered advertising technologies built on sustainable, sovereign infrastructure.Since 2018, we've been reshaping programmatic advertising to make it faster, more transparent, and more profitable by building the most direct path between publishers and advertisers.But we don't stop here: wherever attention lives, on the...
-
technical account manager
il y a 3 jours
Paris, Île-de-France STATION F Temps pleinAbout repense la cybersécurité pour la rendre encore pluspertinente,efficaceetaccessible. L'un des principaux défis que nous relevons est d'analyser et de comprendre en permanence lesmenaces émergentesafin de définir des stratégies appropriées et d'avoir la capacité de les exécuter à grande échelle. En combinant latechnologieet uneéquipe...
-
Technical Account Manager
il y a 1 jour
Paris, Île-de-France Outsight Temps pleinOutsight's software solutions track the motion of people and vehicles using 3D LiDAR data. Operators of transportation hubs like airports and train stations but also sport venues, road infrastructures and industrial sites can now access accurate and anonymous Spatial Intelligence data, in order to improve operations and increase user safety and...
-
Technical Account Manager
il y a 5 jours
Paris, Île-de-France Sparteo Temps pleinSparteo is an independent suite of AI-powered advertising technologies built on sustainable, sovereign infrastructure.Since 2018, we've been reshaping programmatic advertising to make it faster, more transparent, and more profitable by building the most direct path between publishers and advertisers.But we don't stop here: wherever attention lives, on the...
-
Technical Account Manager
il y a 2 semaines
Paris, Île-de-France Veeam Software Temps pleinVeeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...
-
Technical Account Manager
il y a 3 jours
Paris, Île-de-France Veeam Software Temps pleinVeeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...
Technical Account Manager
il y a 2 semaines
Why You Should Join Us
Provenir is a global fintech company with offices across North America, the UK, Latin America, India, and Singapore. Recognized by the Global BankTech Awards as the 2023 "Best Credit and Risk Solution by a Vendor", we help fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning, and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you'd like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you
What You'll Do
A Technical Account Manager (TAM) is crucial in ensuring clients receive exceptional service and support for technical products or services. As a Technical Account Manager, you will serve as the primary point of contact for technical matters, providing guidance, support, and strategic advice to ensure the successful ongoing usage of our products or services.
You will collaborate closely with cross-functional teams, including sales, engineering, and customer support, to address client needs and drive customer satisfaction.
What's Required
- Develop and maintain strong, trusted relationships with key stakeholders at client organizations.
- Provide technical guidance and expertise to clients during onboarding, implementation, and ongoing usage of products or services.
- Be an expert in our products or services, understanding their features, capabilities, and use cases.
- Gather feedback from clients and communicate insights to relevant teams for product enhancement and development.
- Gather feedback from clients and communicate insights to relevant teams for product enhancement and development.
- Manage all work activities and deliverables under the Managed Services umbrella.
Qualifications, Strengths, and Skills
- A minimum of 5 years of strong hands-on experience in a client-facing support role managing cloud-based, containerized production environments prioritizing customer satisfaction.
- A Bachelor's degree in computer science, Engineering, or related field (preferred).
- Project management skills, with the ability to prioritize tasks, manage timelines, and drive results in a fast-paced environment.
- Able to handle multiple issues simultaneously with a level of urgency across all.
- Provide proactive and regular stakeholder communications internally and externally (either on email, teams, or calls), especially when handling production incidents.
- Able to translate highly technical information into understandable communications to non-technical stakeholders.
- Language skills in French and English are required.
What You'll Love about Us
Our employees are empowered to be curious, forward-thinking leaders. We ask them to explore the uncharted and invent the unimagined. That's what makes Provenir unique.
We offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly options, along with benefits to plan for your future.
At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.
