Customer Service Agent
il y a 1 semaine
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- and more.
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level performs work that is based on routines and any new knowledge is generally acquired through short explanations and simple instructions.
Colleagues perform highly specific task or tasks of limited scope and responsibility that have well-defined processes and procedures and readily available instructions.
The job requires little or no prior work experience within the functional area and the colleague is not expected to exercise independent judgment. Works under close supervision.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
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Customer Service Agent
il y a 1 semaine
FRLIL - Villeneuve - d'Ascq - Businesspole Les Prés, France Maersk Temps plein 30 000 € - 40 000 € par anActs as the owner of the job file and has responsibility for creatingand updating of shipping documents and Customer Invoices in the system.Customer Service Agent - SCMMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race,...
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CX Agent
il y a 1 semaine
FRLIL - Villeneuve - d'Ascq - Businesspole Les Prés, France Maersk Temps plein 40 000 € - 60 000 € par anOwns and manages the customer experience. Has responsibility for end-to-end customer experience within the assigned scope in SCM, in compliancewith relevant company procedures and agreements with customer.Manages end-to-end shipment process, in compliance with relevant companyprocedures and agreements with customer.Owns all customer issues and facilitates...
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Chargé de Clientèle à Distance Cdd
il y a 1 semaine
Villeneuve-d'Ascq, France BOULANGER CUSTOMER CARE Temps plein**Description de l'entreprise** Une chance à saisir destinée aux personnes fans de technologies, de relations à distance mais surtout d’entraide envers autrui !** Vous aimez faire vivre une expérience unique à vos clients ? Au travers d’une relation à distance omnicanale de qualité, nous sommes connectés à nos clients par téléphone, mail,...
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Chargé de Clientèle à Distance
il y a 2 semaines
Villeneuve-d'Ascq, France BOULANGER CUSTOMER CARE Temps plein**Description de l'entreprise** Une chance à saisir destinée aux personnes fans de technologies, de relations à distance mais surtout d’entraide envers autrui !** Vous aimez faire vivre une expérience unique à vos clients ? Au travers d’une relation à distance omnicanale de qualité, nous sommes connectés à nos clients par téléphone, mail,...
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Customer Experience Consultant
il y a 2 jours
Villeneuve-d'Ascq, France Damco Spain SL Temps pleinAre you ready to be part of a global leader transforming logistics? At Maersk, we’re looking for an energetic and forward-thinking Customer Experience (CX) Consultant to join our team in Villeneuve-d’Ascq, with flexibility to consider candidates from the Lille area. If you’re fluent in French and English, thrive in a fast-paced environment, and love...
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Customer Experience Consultant
il y a 4 jours
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Engineering Manager Customer
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Customer Experience Team Leader
il y a 4 jours
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Engineering Manager Customer
il y a 2 jours
Villeneuve-d'Ascq, Hauts-de-France Norauto International Temps plein 60 000 € - 150 000 € par anOn aura toujours besoin de toi pour faire avancer les automobilistes Leader européen de l'entretien et de l'équipement automobile et enseigne du groupe Mobivia, Norauto accompagne depuis plus de 50 ans les automobilistes. Présent dans 5 pays (la France, la Belgique avec Auto5, l'Italie, l'Espagne et le Portugal), Norauto c'est aujourd'hui un réseau de...
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Customer Service Representative I
il y a 2 semaines
Balaruc-les-Bains, France Sibelco Australia Temps pleinCustomer Service Representative I Sibelco is a global material solutions company. We mine, process and sell industrial minerals at locations worldwide, focused primarily on silica, clays, feldspathics and olivine. We are also leaders in glass recycling. The Sibelco Group operates over 110 production sites in 31 countries, with a team of over 5,000 people. -...
