Senior Account Executive

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Senior Account Executive – Financial Services & Insurance (FSI)

As a Senior Account Executive (AE) focused on new business acquisition within the Financial Services & Insurance sector, you will play a pivotal role in expanding our customer base across strategic accounts. You will be responsible for developing and executing go-to-market strategies to engage C-level decision-makers, identify new opportunities, and drive revenue growth within banks, insurers, and other financial institutions.

This is a quota-carrying, hunter role requiring a strong understanding of enterprise sales, complex deal cycles, and the ability to position our solutions' business value within the FSI context.

• Prospect, identify, and close new business opportunities within the Financial Services & Insurance (FSI) segment.

• Build and maintain a robust pipeline of new logo opportunities through proactive engagement and networking.

• Develop and execute account-based sales strategies targeting high-potential enterprise customers.

• Lead complex sales cycles from qualification to close, often involving multiple stakeholders across IT, Operations, and Line of Business.

• Collaborate cross-functionally with Solutions Consulting, Marketing, Customer Success, and Product to tailor solutions and ensure customer success.

• Deliver compelling value propositions and ROI-based business cases to executive stakeholders.

• Accurately forecast revenue and manage pipeline using [CRM tool, e.g., Salesforce].

• Stay abreast of market trends, regulatory changes, and technology developments within the FSI ecosystem.

• 7+ years of experience in enterprise software or SaaS sales, with a focus on new logo acquisition.

• Proven track record of quota attainment and consistent overachievement.

• Experience selling into Financial Services and/or Insurance clients, with strong domain understanding of the industry's business and regulatory landscape.

• Expertise in managing complex, multi-stakeholder sales cycles with enterprise clients.

• Strong executive presence and ability to communicate with C-level leaders (CIO, COO, CXO).

• Excellent negotiation, presentation, and relationship-building skills.

• High energy, entrepreneurial spirit, and a growth mindset.

• Fluency in both French and English languages

• Experience selling cloud-based, CX, AI, or contact center solutions.

• Familiarity with consultative and value-based selling methodologies (MEDDIC, Challenger, SPIN, etc.).

• Strong network and established relationships within the FSI sector.

• Bachelor's degree in Business, Finance, or a related field (MBA a plus).

• Competitive compensation package

• Comprehensive benefits

• Continuous learning and professional growth opportunities.

• A collaborative, performance-driven culture that values innovation and excellence.

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About Genesys:

Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit 

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