Transversal Operations Manager

il y a 1 semaine

Poissy, Île-de-France Stellantis Temps plein

Description
We are seeking a highly motivated and experienced individual to join our ICT Sales & Marketing team at Stellantis as a Manager with the potential for career advancement opportunities. As part of the ICT Sales & Marketing Operations team, the successful candidate will manage and maintain operational processes and procedures, and ensure administration is applied across all Sales & Marketing sub-domains. This role will not only focus on managing and maintaining existing operational standards, processes and procedures, but also look to expand and evolve them to increase stability and efficiency within the Sales & Marketing environment.

Key Responsibilities

  • Developing and implementing operational strategies to achieve business objectives and improve overall performance
  • Track key operational metrics, such as downtime and mean-time-to-repair, and provide regular reports and insights to management and stakeholders
  • Focus on continuous improvement
  • Maintain a strong focus on operational efficiency and achieving tangible results
  • Maintain good working relations with all Sales & Marketing sub-domain teams to ensure proper adherence to operational best practices and procedures, providing guidance to teams as necessary
  • Facilitate in the resolution of all high-priority incidents (Priority 1) by providing guidance/input and pulling in the proper/necessary support teams
  • Oversee key transversal type activities such as SOX (Sarbanes Oxley) compliance, Move-to-Cloud initiatives and DR (Disaster Recovery) readiness
  • Develop, support, and maintain application monitoring and observability strategy and platforms (in accordance with central team standards)

Profil
Qualifications
Required

  • Strong leadership skills with the ability to inspire, motivate, and mentor teams towards achieving business and organizational goals and driving continuous improvement
  • Previous management experience in an operationally based role
  • Strong collaboration and communication skills to work effectively with cross-functional teams
  • Understanding of ITSM tools (e.g., ServiceNow, Jira)
  • Ability to define and track key operational metrics
  • Proficient in Microsoft Office suite application (Excel, Powerpoint, Etc.)

Preferred

  • Minimum 5-years previous management experience in an operationally based role

At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.

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