Presales Consultant

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

Role
Overview
As a PreSales Consultant, you are the technical backbone of the sales process
and the key link between customer needs and our IT solutions. You support
strategic customers from discovery to validation, shaping solution designs that
drive business success. By translating complex requirements into clear,
practical outcomes, you empower decision-making and demonstrate value through
tailored demos and workshops. In close collaboration with Sales, Product
Management, and IT Operations, you act as a Trusted Advisor, credible,
solution-driven, and customer-focused.

• Mobile working and flexible working time
• Collaborative, diverse company culture and superior team spirit
• Flat hierarchies and great feedback culture
• Development opportunities & career perspective
• International business & cross-site collaboration
• Modern, dog-friendly offices with nice amenities
• Company-paid health insurance, public transportation, lunch vouchers and further benefits

• Escort the sales team in winning new business by providing deep technical expertise, strategic guidance, and competitive solution designs throughout the entire sales cycle.
• Translating industry standards and complex business processes into clear, actionable solutions, always aligned with Retarus' secure, scalable, and future-proof communication services.
• Designing and validating solution architectures and integration concepts, including effort estimations, to ensure technically sound and customer-focused offers.
• Driving and managing pre-sales projects from early discovery through to signed contracts, ensuring progress, alignment, and measurable customer value.
• Leading and participating in presales meetings, demos, and workshops with tailored messaging for diverse audiences and stakeholders.
• Building trusted advisor relationships by combining technical expertise with an engaging, persuasive approach that earns confidence and supports strategic customer goals.
• Collaborating closely with Sales, Product Management, Technical Departments, and customer stakeholders to position the Retarus portfolio effectively and contribute to high-quality, customer-aligned proposals.

• Successfully completed apprenticeship or a degree in computer science, IT security, or a related technical field
• Professional experience in a comparable position, ideally in a vendor or reseller environment focusing on email security or infrastructure
• Strong knowledge of networking fundamentals, SMTP protocol, TLS encryption, antispam, antiphishing features and with authentication mechanisms (SPF, DKIM, DMARC). Secure email technologies such as S/MIME and PGP is a plus
• Hands-on experience with selling email security services and understanding of mail gateways, MTA configuration, and incident response in enterprise environments
• Ability to understand client architectures and map business needs to secure email solutions, particularly in regulated sectors (industry, banking, and professional services)
• Business-fluent French and English for effective communication in international environments 

At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You'll be working with cutting-edge technology and great creative leeway to meet customers' needs – and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.

Very importantCome as you are. Retarus is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Apply via our online application portal – it's easy and doesn't take long. Our colleague Felix Gansmeier is happy to field any questions you may have:

We're
looking forward to getting to know you