Account Executive

Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 35K+ companies of all sizes, serving more than 1M users , and have reached 770M+ in ARR.

Our team of 700+ people (still growing) operates across France , Spain , Belgium , and Canada .

How we do it ?

People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

What drives us - We're obsessed with helping members live healthier

• Mission is the Boss: long-term thinking, mission above all else
• Member & customer-led: obsessed with solving problems and delighting users

How we build excellence - We hire the best and empower them to succeed

• Champions of excellence: extremely high standards and talent density
• Distributed ownership: everyone owns their decisions and results
• Radically transparent: all information accessible, written-first, async decisions

How we grow together - We improve through honest feedback and bold thinking

• Optimistic alchemy: optimists who collaborate with genuine care
• Empathetic challengers: direct, caring feedback to help each other grow
• Bold contrarians: think differently, try new approaches

How we move fast — We fight complexity and focus on what matters

• Disciplined execution: decisive action with compounding focus
• Fight for simplicity: high-impact processes, smart frugality

The Account Executive (Retail) job

We're expanding our Retail segment Sales Team in France and are looking for a "full-stack" Account Executive to engage with prospects and turn them into happy Alan customers. This team focuses on the Retail segment, interacting with everyone from HR executives to CEOs.

Who are our customers?

We specialize in companies that sell and distribute food and goods with direct access to customers (BtC). We have a strong focus on food distribution networks and fashion sellers that represent 75% of our market.

Why is this vertical interesting?

• Market potential: A vast market with significant transformation and structural challenges like digitization, hiring and brand awareness challenge, physical tasks.
• Team readiness: We've honed our strategy over the years, and it's paying off with high retention, stronger word of mouth and active field marketing.
• Passionate team: Our 10-person team is passionate about sectors like food distribution, fashion, e-commerce, luxury or bricolage and the daily learnings from the field enhance this.
• Growth opportunity: Our economics are getting better and better, and the addressable market is enormous, offering infinite opportunities for growth.
• Day 1: We've grown from 0 to 30M€ ARR in just 4 years, and we're ready to scale even further, we're only at day 1

What will you do with us?

You'll own the entire sales cycle, from prospecting to closing. In our Retail Sales team, the average sales cycle is 6 months, dealing with companies ranging from 20 to 600 employees, with an average ARR of 150K€.

At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You'll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless.

We expect you to understand and apply the Alan Smart & Soft selling method. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft).

You'll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base.

Meet Victoire Bartholoni who started at Alan as a BDR, and who's grown as an Account Executive within the Medium Crew.

Is it you we're looking for?

You'll be a great fit for the Retail Team at Alan if you:

• Have at least 4 years of experience managing the whole Sales cycle, from prospecting to closing. Prospection is a key part of the role
• Are interested in interacting with prospects from the Retail segment (they're more traditional sectors)
• Have full working proficiency in French (C2 and above) and an advanced level in English.
• Are highly organized with exceptional follow-up skills.
• Have empathy and are passionate about understanding and solving prospects' problems.
• Can influence through persuasion, negotiation, and consensus-building.
• Have a deep understanding of value drivers in recurring revenue business models.
• Have a great attitude and ability to collaborate in a small team.
• Are eager to learn fast and make an impact from day 1.

Are based in (or willing to relocate to) Lyon, Marseille or Toulouse.

For this opportunity, we are aiming to hire within the C0-C1 level range.

If you're still wondering whether this could be the best move for you, take a look at this article from Lucie Leflour, our Sales Lead in France.

Everything else is a plus. We care about having a diversity of experiences, profiles and backgrounds in our team.
Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

• Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
• Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Lyon or Marseille.
• All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
• Flexible vacation policy and flexible working hours. Organize your time as you wish.
• Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
• Transport. Generous transit benefit
• Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
• Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.Learn more about our coaching culture.
• Parental leave. Extended parental leave for all new parents, for permanent contracts only.

Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application

Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.

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