Strategic Partnership Manager

Your Role
In a few words:
We're looking for a seasoned partnership architect to build and scale Resilience's ecosystem. You'll negotiate framework agreements with major Hospital Groups, forge technological alliances with key software publishers, and source strategic operational partners—all while bridging the gap between high-level deals and ground execution.

How your role contributes to Resilience's success:
As our Strategic Partnership Manager, you're the architect of our external growth. You'll transform how we scale by moving from individual clinic contracts to national frameworks with major hospital groups, unlocking technology integrations that make our solution indispensable, and building a partner ecosystem that multiplies our impact. Your ability to navigate complex organizations and structure win-win deals will directly accelerate our expansion across France and internationally.

What your daily life looks like:

• Partnering with our Sales leadership to approach CEOs and Medical Directors of major Private Hospital Groups, leading negotiations on national framework agreements
• Owning strategic governance at HQ level through Steering Committees and QBRs, demonstrating impact and ensuring partnerships deliver on promises
• Identifying and negotiating with key software publishers (EHR, Remote Monitoring, Teleradiology) to enable seamless interoperability for our clients
• Sourcing and integrating operational partners (Medical Secretariats, Consulting firms, AI solutions) to enhance our value proposition
• Acting as the bridge between signed deals and project launch, briefing our Implementation and Account Management teams on strategic stakes
• Leading market exploration in Germany (DACH region) to prepare our international expansion

Your Team
A few members of your team:

• Anne-Hélène, Head of Customer Care
• Camille, Head of Implementation

A few words about your manager:
You'll report directly to Greg, VP Operations, who will be your main partner in defining and executing partnership strategy. Greg values strategic thinking combined with operational pragmatism—someone who can both structure complex deals and ensure they get executed on the ground.

The little about your team:
The Operations team at Resilience is the engine that turns our vision into reality on the ground. It's a collaborative, cross-functional environment where strategy meets execution—and where your ability to navigate complexity will be celebrated and leveraged.

Candidate Profile
You're the right person if you know how to:

• Structure complex, multi-stakeholder deals that are commercially viable and operationally executable
• Negotiate at C-level with Hospital Group executives, Software CTOs, and Service Providers
• Navigate complex decision-making circuits in large healthcare organizations
• Build and maintain strategic governance frameworks (Steering Committees, QBRs)
• Source, evaluate, and integrate external partners into operational workflows
• Collaborate across matrix organizations, empowering operational teams to deliver

You're the right person if you are:

• A natural connector who can speak equally well with a Clinic CEO, a Software CTO, or a Service Provider
• An architect mindset—you see the big picture and can design systems that scale
• A deal maker who thrives on structuring win-win partnerships
• Collaborative and comfortable working in cross-functional environments
• Comfortable with ambiguity and building processes from scratch
• Strategic yet pragmatic—you balance vision with execution reality

You're the right person if you have already:

• 7 to 10+ years of experience in Strategic Partnerships, Key/Large Account Management, or Business Operations within Healthcare
• Deep understanding of the French Private Hospital landscape (decision-making cycles, politics, economics) and/or the E-Health ecosystem
• Track record of negotiating and closing complex, multi-party agreements
• Experience managing high-level stakeholder relationships at executive level
• Fluent English (mandatory)

It's a if you:

• Have experience with international expansion, particularly in the DACH region
• Know the EHR/DPI software landscape and interoperability challenges
• Have worked in a scale-up environment navigating rapid growth
• Have experience with digital health or remote patient monitoring solutions

Why join us?
At Resilience, we're on a mission to improve cancer care through technology. This is a newly created role, which means you'll have the opportunity to shape our partnership strategy from the ground up. You'll be joining at a pivotal moment where we're transitioning from individual clinic relationships to national frameworks—and your work will directly enable our next phase of growth. You'll work with a collaborative, mission-driven team that values both strategic thinking and operational excellence. Plus, you'll have the autonomy to build something meaningful while making a real impact on patient care.

Recruitment Process

• Hiring Manager Interview with Greg (VP Operations) — 45 min — Initial conversation to understand your background and motivations, deep dive into your strategic thinking and partnership approach
• Internal Partners Interview with Camille R (Head of Implementation) & @Anne-Hélène B. (Head of Customer Success) — 45 min — Meet key stakeholders to discuss cross-functional collaboration
• Business Case + Presentation with Greg & Sébastien (Country Manager FR) — 1h — You'll work on a real partnership scenario and present your approach
• Strategy fit with Arthur (CRO) — 30 min — Alignement with Resilience Strategy
• Culture Fit Interview with @Emilie Filoni (Emilie, Talent Manager) — 30 min — Ensure alignment with Resilience's values and culture
• English test - 10 min - Casual conversation

GDPR
: Your personal data will be processed for the purposes of recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. They will be available only for people involved in the process and erased after 2 years of inactivity.

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