Digital HR Solution Technical Manager

Job description:

MISSION :

The Technical Team Manager is responsible for overseeing the technical aspects of the HR solutions portfolio, ensuring its alignment with organizational needs while driving innovation. He/She will ensure the seamless integration, maintenance, and performance of HR solutions, promoting a culture of continuous improvement and data-driven decisions.

He/She leads the team of HR Digital Product Owners oriented on technical expertise. He/She coordinates the activities of them to keep the consistencies between the different processes. He/She demonstrates the ability to ensure the operational stability for the customer and has a global view on the HR solutions to foresee new technologies, methods, or tools that can enhance or transform existing HR solutions.

WHAT ARE YOU GOING TO DO ?

Enhancements & Integrations: Manage advanced configurations of HR solutions and ensure that HR tools are well-integrated with other systems, promoting data flow and system coherence.

• Plan, test, and deploy new versions/releases of HR solutions and ensuring compatibility with existing configurations and processes.

• Set up and maintain development, testing, and production environments for HR solutions.

• Map, optimize, and standardize technical documentation about the HR solutions and the integrations between other systems.

• Maintain the performance, security, and scalability of HR solutions for customers.

• Monitor the Level 3 support activities within her/his team, ensuring swift resolution of complex incidents and requests.

• Advise the organization on potential enhancements, integrations, or replacements based on emerging technologies.

• Participating to support activities as a third level (maximum 30%) on the support chain, centralizing the expertise.

Expected deliverables:

• Documentation workbooks and global data models: Updated configuration documents with the current configuration of the solutions.

• Integrations Map: Updated map of all existing integrations in the HR solutions and status on their current deployment.

• Permissions framework: updated documentation the existing roles and capabilities to export the current configuration to organize regular audit.

• Detailed quarterly reports on updates on ongoing initiatives.

Profile description:

The successful candidate will exhibit an in-depth knowledge and understanding of IT services and Product Management in complex organizations. He / She will need to demonstrate proven relationship manage-ment strengths, with clear evidence of an ability to build successful business partnerships and drive direc-tion and effective product backlogs.

High-level communication ability is essential, with verbal, written and interpersonal skills integral to suc-cess in this role.

In addition, the successful applicants will possess:

• Strong analytical ability coupled with an innovative and creative thinking style and robust business and technology acumen.

• Experience in cloud environments.

• A minimum of five years of solid experience with SAP SuccessFactors, including SAP BTP, is required. Familiarity with other platforms, such as Workday Adaptive Planning or Docebo, would be considered a valuable plus.

• Good understanding of HR software architectures.

• Familiarity with the latest trends in tech, especially those relevant to HR solutions.

• Proven track record in project management, especially in a tech environment.

• Capable to understand and is the team referee to know existing IT solutions of the Group to rely on.

• Communication skills, capable of translating technical jargon for non-technical stakeholders.

• Strong knowledge of HR processes and best practices.

• Degree in School of Engineering or University Course.

• Good level of English mandatory, French proficiency ideal as well