Senior Revops Manager

Onoff Telecom is a European neo-telecom and SaaS company redefining how people and businesses communicate. Founded by Taïg Khris, Onoff merges software agility with telecom reliability to create simple, powerful, and borderless communication experiences.

Core mission

sAs part of the RevOps team, the Senior Revenue Operations Manager is responsible for building a unified revenue engine, in collaboration with the revenue Heads (CMO, Head of Sales, Customer Care) across Marketing, Sales, and Customer Care (B2B & B2C). The role combines strategic alignment, process optimization, and data-driven insights to drive predictable growth and operational excellence

.The Senior RevOps Manager ensures process excellence, data accuracy, and cross-functional alignment to enable scalable and sustainable revenue growth

**.

Responsibiliti**

es1- Process & Technology Optimizatio

• n:Evaluate and enhance existing processes to streamline workflows and improve overall efficienc
• y.Implement best practices in revenue operations to drive scalability and sustainable growt
• h.Assess and optimize the utilization of tools and technologies across revenue teams to improve productivit

**y.

2 - Data Analysis and Reporti**

• ng:Collaborate with the Data Analyst and Revenue teams to design and implement a scalable data governance framework ensuring accuracy, consistency, and compliance across all departmen
• ts.Develop and maintain centralized, automated reporting systems to deliver clear insights into key revenue and performance metri
• cs.Leverage data analytics to identify trends, uncover growth opportunities, and guide strategic decision-making across the organizati

**on.

3 - Sales and Marketing Alignm**

• ent:Work closely with sales, marketing and customer care teams to ensure seamless coordination in lead generation, conversion, and customer retention effo
• rts.Implement strategies to enhance the lead-to-customer journey and maximize revenue at each st
• age.Leverage CRM data to activate existing prospects and customers (Growth Enablement & CRM Activat
• ion)Provide clear visibility and predictability on revenue performance (Build dashboards for pipeline health, NRR, MRR, and forecast
• ing)Ensure accuracy, completeness, and usability of all commercial data (Tools, Interconnexion Backend - Sales S
• tackWork closely with the Head of Sales to support and accelerate new product and segment launches through data, process, and operational readiness (VOIP, E-SIM, Tra

**vel)

4- Training and Develop**

• ment:Conduct training sessions for teams to ensure they are proficient in utilizing tools and following optimized proce
• sses.Stay informed about industry trends and emerging technologies, providing recommendations for continuous improve

**ment.

5- Tools & Systems Integr**

• ation:Foster strong collaboration between marketing, sales, and customer care teams to align strategies and achieve common revenue
• goals.Act as a liaison between different departments to ensure a cohesive and integrated approach to opera
• tions.Collaborate & align all concerned departments to identify, implement, and integrate current and new technologies to enhance operational effectiv

**eness.

Requi**

• rements5+ years of professional experience in Revenue Ope
• rationsProven experience in the SaaS environment, with a deep understanding of recurring revenue business models and key performance ind
• icatorsFluent French & English is mandatory; confident and comfortable communicating with stakeholders at all organizational
• levelsStrong analytical skills with the ability to build, maintain, and optimize reporting dashboards and performance tracking tools (Excel or BI pla
• tforms)Proficiency with key tools such as CRM systems (HubSpot, Salesforce), BI tools (Looker, Power BI), and automation platforms (Zapier, Make, Notion, Airtable, N8N or equivalent)/ Methodology ETL/ELT data structure, multichannel Tool (Lemlist, Outreach, Nooks) and IA Tools (ChatGPT, Mistal) pr

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