Business Analyst

We're a team of experts pushing the limits of what's possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.

At Ledger, we're proud to be the global platform for digital assets and Web3, with over 20% of the world's crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.

The team
The
Business Application Services
team plays a pivotal role in the deployment and maintenance of cross-functional ITSM and ERP solutions. This internship is an opportunity to join a stimulating workplace where technical innovation is at the heart of every project. Also you will gain the opportunity to work on high-visibility internal projects that directly influence our digital transformation.

Your mission

• Analysis & Scoping: Gather and analyze end-user requirements to draft detailed functional specifications.
• Technical & Low-Code Development: Participate in the design and deployment of internal tools to automate existing processes.
• AI Integration: Identify use cases for Generative AI within business workflows and assist in their implementation.
• Project Management (IT PMO): Monitor development progress, organize User Acceptance Testing (UAT) phases, support users through change management, and maintain project documentation.
• Data Analysis: Create monitoring dashboards to measure the performance of implemented solutions.

What We're Looking For

• Student at an Engineering School or pursuing a Master's degree in Computer Science.
• A previous internship or work-study placement as a Business Analyst or Project Management Assistant (AMOA) is required.
• Strong interest in Low-Code / No-Code tools.
• Knowledge of a programming language is a plus.
• Demonstrated ability in process modeling.
• Analytical mindset, rigorous writing skills, and the ability to communicate effectively with diverse stakeholders.

At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:

• Social: Frequent social events, snacks and drinks
• Transportation allowance: Ledger offers a commuter allowance to contribute to your preferred means of transportation.
• Lunch vouchers: Ledger offers a meal allowance with Swile
• Vacation: 1 day off for every full month of work, in addition to national holidays
• Compensation: €1,500 a month

For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.

We're committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we'll do our best to support you.