Technical Sales Manager France H/F

il y a 5 jours


Les Mureaux, France AveryDennison Temps plein

Nous recherchons notre nouveau.elle technical sales manager France Dans ce rôle essentiel, vous rapportez au Directeur technique France et vous gérez vos projets du début à la fin, des besoins locaux au support post déploiement 1. Analyse et conception (Phase d'étude) - Visiterles clients pour auditer leurs processus métier (réception du linge sale, tri, lavage, expédition, exigences en matière de solutions de traçabilité). - Rédiger les spécifications fonctionnelles et techniques. - Proposer des solutions adaptées (logiciels, matériels tels que terminaux portables, RFID, convoyeurs). 2. Développement et intégration - Assurer la maintenance des applications existantes. - Développerde nouvelles fonctionnalités ou des modules spécifiques à l'aide de WinDev/WebDev/WinDev Mobile. - Gérer la base de données (HFSQL). - Assurer l'interfaçage avec les automates programmables industriels ou les systèmes tiers (ERP, comptabilité). 3. Déploiement et installation (sur site) - Installer la solution sur le site du client (partout en France). - Configurer l'équipement (antennes RFID, lecteurs de codes-barres, imprimantes thermiques). - Former les utilisateurs finaux et les administrateurs locaux. 4. Suivi et développement - Fournir une assistance technique de niveau 2 et 3. - Analyser les commentaires des clients afin de proposer des améliorations continues. - Maintenir la documentation technique et utilisateur. 5. Assistance aux utilisateurs et gestion des services - Animer l'équipe de support technique (Helpdesk) et garantir la qualité et la rapidité du service aux utilisateurs internes. - Mettre en oeuvre et maintenir les pratiques établies pour la gestion des incidents, des problèmes et des changements.



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