Assistant Administratif et Commercial

Il y a 1 semaine

France Demant Temps plein

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Position

Our centres located in Labenne (40) and Saint-Martin-de-Seignanx (40) are currently looking for an Administrative and Commercial Assistant / Centre Coordinator (M/F) to join us on a permanent contract (CDI) as soon as possible.

Reporting to the Area Manager and working as part of a team of two Hearing Care Professionals, you will contribute to the day-to-day operations of the centre and be responsible for:

Welcoming our customers and ensuring excellent customer relations;
Developing the centre's customer base through follow-up calls and customer database management;
Advising and supporting customers in expressing their needs and maintaining a high-quality relationship;
Managing and optimizing the centre's schedule;
Selling accessories, maintenance products and services;
Providing after-sales service for hearing aids (battery replacement, cleaning and maintenance);
Managing the administrative aspects of the centre's operations, including invoices, quotations, reimbursements, and related documentation.

Profile

You have excellent interpersonal skills and previous experience in customer service and/or patient relations.
You are empathetic, attentive, and able to guide customers towards solutions that meet their needs.
You are organized, dynamic, and a team player.
Comfortable with IT tools, you will be required to work with several software applications on a daily basis.

Above all, we are looking for talented individuals who share our values and are committed to providing the best possible experience for our patients and customers: working as a team, building lasting trust, and striving for performance with a positive and committed mindset.

Employment Conditions

Employment type: Full-time, Permanent contract (CDI);
Working hours: 35 hours per week, Monday to Friday.

Benefits of Joining Us

A tailored onboarding programme during which you will be trained on our processes and the specificities of hearing healthcare;
Competitive compensation including a fixed salary and variable pay;
A profit-sharing bonus based on company results;
Company health insurance fully covered by the employer;
Access to a Social and Economic Committee (CSE) offering discounts with partner companies;
Career development opportunities and growth prospects.

Recruitment Process

Review of your CV;
First remote interview with the Recruitment Team;
Second interview at one of our Audika centres with an Area Manager.

Audika is committed to diversity and inclusion and considers all applications equally, including those from candidates with disabilities.

Assistant Administratif et Commercial

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